Rene was courteous and professional. He also proactively kept me up to date of the progress of the servicing which I really appreciated.
1/10/2025
Jeffery F. VERIFIED CUSTOMER
Cristian was friendly and very professional.
1/10/2025
Jackie R. VERIFIED CUSTOMER
Answered all my questions and very courteous.
1/10/2025
Dana J. VERIFIED CUSTOMER
I can not remember the first lady that greeted me? she was absolutely amazing. she was extremely friendly very helpful very informative. Very sweet when i pick my car up. As far as the young lady at the counter. she was very short. And a little sarcastic. she checked me in. Her appearance was very unkept. thr staff there is always friendly. She was not. the first you g lady that greeted me definitely is a idea employee. and when i left she also was very sweet. the other young lady did not even acknowledge that I was standing there. Please do not mic up the nice young lady with the less friendly one. Look at your cameras before you speak to her. Dana J
1/10/2025
Min K. VERIFIED CUSTOMER
good
1/9/2025
Dennis V. VERIFIED CUSTOMER
Cristian, was professional and courteous. Service was done quickly. I appreciate him
1/9/2025
Hojung L. VERIFIED CUSTOMER
Good service, completed within expected time frame
1/9/2025
Bradley M. VERIFIED CUSTOMER
My service was pretty easy, but the staff was courteous and very efficient in getting me in and out quickly. Thank you!
1/9/2025
Jeff B. VERIFIED CUSTOMER
A little longer than I expected with appointment but was impressed with the service and video feedback from mechanics. You should advertise that people can shop nearby while waiting for their car. Saw a couple people come back from Home Goods store. Great idea. Will definitely return!
1/8/2025
Douglas H. VERIFIED CUSTOMER
I sent an email response to Allyson who helped me today via the Hyundai app expressing my experience and disappointment.
I this was my first visit to the service department. After buying my car about six weeks ago. The service representatives at the counter were very kind and helpful. John also answered some questions about my tires on my car due to one getting a rock in it when driving from Vail, Colorado over Christmas.
I don’t know your routine service quite yet, but it seemed that my car was washed which I appreciate greatly. The front window left driver’s window left driver’s mirror and left passenger window. We’re not completely clean so I had to go by the car wash to touch them up since going back to work tomorrow.
The only other thing I would give feedback to is it would be nice if someone would’ve kept me abreast to how my diagnostic was going they told me over the phone would be 2 to 3 hours and ended up being 3 1/2 before I was ever contacted, I drop by a couple of times, but nothing was told to me as to the status of my car.
Thank you so much for considering my feedback, Melody Heal
1/7/2025
Tomas N. VERIFIED CUSTOMER
Rene was awesome. Thank you!
1/7/2025
George D. VERIFIED CUSTOMER
Great customer service
1/7/2025
Diane F. VERIFIED CUSTOMER
Cristian was professional, kind and efficient! He made my experience taking on the car for recall stress free and I appreciate it so much.
1/5/2025
Diana M. VERIFIED CUSTOMER
Very helpful
1/5/2025
Monica C. VERIFIED CUSTOMER
Rene provided great service. He was kind, professional, and provided realistic expectations for my wait time.
1/5/2025
Jenny G. VERIFIED CUSTOMER
My service was very good with Allyson
1/5/2025
Ana G. VERIFIED CUSTOMER
Overall service was good. Was unhappy to find out that all the times I took my car in the pass it was just un needed. Due to my car not needing service so often and it being a programming issue .