Rene was kind and professional. Lounge was the best I've ever been in. Will definitely come here again.
3/21/2025
Mike A. VERIFIED CUSTOMER
Q
3/20/2025
Luis A. VERIFIED CUSTOMER
Communicated very well and got everything done quickly. Thanks
3/20/2025
Ishia N. VERIFIED CUSTOMER
I have to say that this experience was probably the best experience I have had dealing with car issues! From the very beginning Jasmine was helpful and understanding. I was having engine issues and it turned into a "series of unfortunate events" type deal. She was very communicative about what was going on each and every step of the way. She would even notify me of her availability before hand. After she was instrumental in having my engine covered under the power train warranty, and the engine was fixed, I then had a problem what turned out to be my catalytic converter-Jasmine to the rescue yet again! My converter ended up covered as well. Upon picking up my car, I was given a treat as it was my birthday. I forget the name of the other lady who helped me (sorry), but everyone was nice and very professional. Shot out to the mechanics who fixed my car and management who hired people who value customer service! Glendora is the best Hyundai location for me!
3/20/2025
Kermit H. VERIFIED CUSTOMER
Jasmine was great she understood my needs and communicated what and when it could be done.
3/20/2025
Grace R. VERIFIED CUSTOMER
I appreciated the professional service and when he gave me a time estimate he was very accurate so I could move on with my day.
3/19/2025
Parth D. VERIFIED CUSTOMER
Cristian was very professional.
3/19/2025
Oscar C. VERIFIED CUSTOMER
Thank you for a job well done
3/18/2025
Lelia R. VERIFIED CUSTOMER
Friendly, excellent customer service. Notify me regarding my car as needed. The only thing is they were not able to put the temperature gauge in the left corner of the navigator . Other than that the service was very expensive . On top of it charging 3% when using credit card
3/18/2025
Manuel G. VERIFIED CUSTOMER
She was great and I always enjoy talking to her about my car.
3/17/2025
Maria C. VERIFIED CUSTOMER
I thought I had received great customer service but that was before I showed up to the appointment they scheduled for me to get my new tires and no tires had been ordered for me. Apparently, I was supposed to be charged for them in advance, which no one told me. I wasted an hour for nothing and have to go back again. I’m so scared to drive my car with my non-existent treads another week because my service person didn’t do the required steps.
3/17/2025
Lyanne S. VERIFIED CUSTOMER
Great customer service
3/17/2025
Jay B. VERIFIED CUSTOMER
Allyson has always been courteous and professional whenever I have had her as my service advisor. I appreciate her straightforwardness with what I need to take care of as well as providing me with an accurate time for finishing the work. Thanks Allyson
3/17/2025
Anthony T. VERIFIED CUSTOMER
Not sure if my first one went through….
Allyson was awesome! She had great communication with us and kept us informed during the whole process. She was super friendly everytime we spoke with her. She even made sure our car was washed before handing us the car
3/17/2025
Tony C. VERIFIED CUSTOMER
Very friendly and efficient service experience! Much appreciated!
3/17/2025
Maria B. VERIFIED CUSTOMER
Christian is VERY respectful in every way. And so I trust whatever info he gives me when the car is finished.
3/16/2025
Francelina N. VERIFIED CUSTOMER
Great experience with the service staff.
3/16/2025
Kathleen H. VERIFIED CUSTOMER
It was only an hour wait. The surroundings are Uber comfortable. The representative give courteous and personal service.
3/16/2025
Jin Lien. VERIFIED CUSTOMER
Thank you
3/16/2025
Jose A. VERIFIED CUSTOMER
I had a check engine light on and a start brake light on. I was informed that it needed a knock sensor replaced. OK but what about the start brake light that is on they couldn't tell me what was up with that. I am still dumbfounded as to why they cannot et me know exactly what's up with these two malfunctions. They say they as to start one Ata time until the problem is fix. I was not satisfied so I paid for the diagnosis and I left. I am now getting this knock sensor replaced, and I am hoping it fixes the problem.