CardinaleWay Hyundai Glendora Auto Repair Service

Saul was a pleasure to work with, period. Service exceeded my expectations. I was also impressed by how dialed in the car was after the new brakes and tires were installed. The brakes were not “sticky” and felt comfortably broken in.

Everything was super efficient fast courteous and exceeded my expectations. Thank you Allyson

I was very satisfied when taking my car in for service today. Allison was very patient and efficient in getting my car set up to be serviced while I waited in the lounge working. I also appreciate when the service advisor informed me of Services my car may need soon.

The customer service and repair on my car were great.

Christian is the man! Been working with me the past few times. But nothing but courteous and professional! Thank you, Christian!

Very polite, and extremely helpful with everything!

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John took care of me. It was definitely an easy in, and easy out! Thanks again John.

Allyson was great thru my whole career inspection experience.

My car still isn’t fixed. And On Wednesday, October 8, 2025, I noticed my engine making unusual noises. Later that day, after getting off work, my engine light turned on. While driving on the freeway, my car began to slow down suddenly and then stopped completely on the side of the road. I had my vehicle towed by AAA to Ontario Hyundai, where I was informed by the guy who picked up my car there was a puddle of oil underneath the car. On Thursday, Ontario Hyundai called to tell me that my oil drain plug was missing and there was no oil remaining in the engine. Ontario Hyundai advised me to contact the last dealership that performed maintenance on my vehicle, which was Glendora Hyundai. Glendora Hyundai then towed my car to their location, inspected it, and confirmed the same issue — the oil plug was missing, and as a result, the engine seized due to lack of oil. Glendora Hyundai informed me that they would not take responsibility and recommended I go through my insurance. However, this vehicle has only 12,000 miles and is a 2025 Hyundai Elantra, still under the manufacturer’s warranty. The only entity that has ever performed maintenance on my vehicle is Glendora Hyundai, which means the missing oil plug likely resulted from improper or negligent service. I am requesting that Hyundai review this case immediately. Given the clear connection between the last service and the mechanical failure, I believe Hyundai and/or Glendora Hyundai should take full responsibility for repairing or replacing the engine under warranty. It’s been 7 days and they haven’t gave me a loaner car. And I desperately need a car and still nothing. My car is brand new. I’m very disappointed with Hyundai.

John was amazing. Best service I have ever had at a service dealership. I also witnessed him interact with his employees. With his employees, he is kind, mentoring, and helpful.

I have been coming to this dealership for many years. Previously, when anything needed attention like the air filter or the cabin filter or something like that needed to be changed, the service department would call you and let you know and if you wanted to do so you could say go ahead or another time, thanks. Mine really needed to be changed but I was told when I got there to pick up the vehicle so now I have to make another appointment & go there on another day and spend an hour or more till that service is completed, when just a phone call or even a txt message could have taken care of the problem today while my car was already there for the oil change. I don’t know why or who has changed that policy but maybe someone needs to think about it. Other than that everything went very smoothly and the service personnel who help me, was a very nice gentleman who took care of all my concerns and made sure everything was good and called me to let me know when my car was all done even though I did get txt messages also.

Allyson was nice & professional. Service for oil change took about 2 hours. Smooth process and everything was straight forward.

Keep up the GREAT CUSTOMER SERVICE

I’m very satisfied with Saul’s service

Had a 2:30 appt. My car sat for 1 hour before service started.

Allyson was great and positive

I am very pleased with the service. It is better than it has ever been - and I have been bringing my 2016 Sonata there for nearly 10 years. Christian has been extremely helpful and professional.

Cardinale Hyundai always gives the best customer service! Service Director John Tait assisted me today. I asked to be Ubered home, not knowing that you no longer offer that service. Mr. Tait did not hesitate and ordered me a Lyft driver to take me home. I found out he paid for my ride himself. What a wonderful man Mr. Tait is. His selfless act of kindness did not go unnoticed.

John Tait was excellent. He ensures that my previous visit from a different location does not occur at Glendora (bad service from the past location I usually go). He is very polite and professional. He did not overpromise on time, which I appreciate for being honest. I will certainly return again for my next due service for my car.