Steve and his staff are always so friendly and helpful.
They readily answer any questions about how my car runs etc.
I totally trust their service.
Sherry Birkey
9/11/2025
Kim B. VERIFIED CUSTOMER
Friendly beyond belief!!!
You are treated so special and feelspecial at Toyota !!!
The price is very competitive and the work is done efficiently and effectively! Little wait time ….
I always recommend Bourbonnais Toyota????
Thank you for great customer service and making a difference in our community
9/11/2025
Teresa G. VERIFIED CUSTOMER
It was quickly completed. Also Nathan helped me with problems I was having with navigation. Great job by all! Thanks!
9/11/2025
Helen R. VERIFIED CUSTOMER
Nathan was very professional and answered all our questions to our satisfaction. We look forward to working with Nathan in the future .
9/11/2025
Lana C. VERIFIED CUSTOMER
Steve's great!
9/10/2025
Daniel C. VERIFIED CUSTOMER
Made me aware of the issue got me a loaner to use until they fixed the problem got it all done within a few hours
9/9/2025
Timothy B. VERIFIED CUSTOMER
Very professional and informative! Mr. Byarley kept me informed and up to date on the team’s findings regarding a potential coolant leak which turned out to be unfounded (on my part). Thank you for a job well done!
9/9/2025
Sharon S. VERIFIED CUSTOMER
Service was excellent
9/9/2025
Alyce S. VERIFIED CUSTOMER
No complaints here! Love my car and the quality work done on my car!
9/9/2025
Harold W. VERIFIED CUSTOMER
Good crew and management. Thank you Steven in Service.
9/6/2025
Brian B. VERIFIED CUSTOMER
I travel from the north side of Chicago to have my vehicle serviced at this location. I definitely feel it is worth the time to have such a wonderful experience.
9/6/2025
Jean H. VERIFIED CUSTOMER
Steve greeted me readily and facilitated move through service ina competent, friendly manner. One felt bringing vehicle to Toyota BB was appreciated.
9/6/2025
David E. VERIFIED CUSTOMER
Work was done exactly on time was very impressed. Service said an hr and it was almost exactly an hr. Well done
9/6/2025
Michelle T. VERIFIED CUSTOMER
Toni is amazing! She is friendly, smiles, and is knowledgeable.! She is truly an asset to your dealership. She seems to really enjoy working with the public!
9/5/2025
Dawn B. VERIFIED CUSTOMER
My car was serviced very efficiently and I was treated very well by all the people working at Bourbonnais Toyota. Thank you!
9/5/2025
Sijie W. VERIFIED CUSTOMER
Thanks for helping! Really
9/4/2025
Larry B. VERIFIED CUSTOMER
I already answered a survey today, Nathan and the entire staff did an excellent job today.
9/4/2025
Robert H. VERIFIED CUSTOMER
Completely Satisified! With Mr Lach, his comments on the service needs and advice.