Bianca did a great job of informing me at every step during my experience with Toyota. This was the first time I’ve taken my 4Runner in for a multipoint inspection and maintenance. They were very thorough with the inspection and overall friendliness from everyone was fantastic!
3/20/2024
Eufemia R. VERIFIED CUSTOMER
I was satisfied with the service I received. The job was done in a timely manner.
3/20/2024
Robert D. VERIFIED CUSTOMER
Friendly staff, but after I arrived was told the recall part wasn’t in stock when I was told otherwise when I scheduled my appointment
3/19/2024
Jeffrey P. VERIFIED CUSTOMER
Lynette was awesome. Very professional.
3/16/2024
Sara V. VERIFIED CUSTOMER
Dan Proffer did amazing work!! Tristian with the services department is also amazing!! He communicated everything with me in a very friendly and professional way! We will continue to take our 3 Toyotas here for all of our services and other needs!!!
3/16/2024
David F. VERIFIED CUSTOMER
Good service
3/16/2024
Keith H. VERIFIED CUSTOMER
Carl was friendly and helpful in getting my vehicle in and out in a timely manner.
3/14/2024
Evelyn D. VERIFIED CUSTOMER
Service was efficient. Service technician was honest and helpful. Very satisfied with answers and explanations!
3/14/2024
David M. VERIFIED CUSTOMER
I thought it was gonna be an oil change. All they did was rotate my tires.
3/14/2024
William S. VERIFIED CUSTOMER
All good????
3/14/2024
Michelle M. VERIFIED CUSTOMER
Ok
3/14/2024
Jorge R. VERIFIED CUSTOMER
I'm happy
3/14/2024
Connie B. VERIFIED CUSTOMER
I was charged $175 To read the Engine code.and see what was wrong with the car. Any car Part store does this for free. Then I had to pay $660 To replace a thermostat in a 2022 Rav4 . I have purchased five brand new vehicles from toyota and have never had any problems with any of them until this one.
3/14/2024
Fred P. VERIFIED CUSTOMER
Dan was great to work with
3/14/2024
Deb M. VERIFIED CUSTOMER
Dan was very informative and professional.
3/13/2024
Deborah C. VERIFIED CUSTOMER
Thank you
3/13/2024
Richard W. VERIFIED CUSTOMER
Too long a wait for oil change I will be going somewhere else
3/12/2024
Sue H. VERIFIED CUSTOMER
Bianca was awesome! From start to finish.. She kept me informed and was very professional and kind. Thanks Bianca!
3/12/2024
Dana W. VERIFIED CUSTOMER
1)there were items on the “to do” list I did not ask for or want done/ rotate tires 2) I asked to be called rather that texted or emailed that service was completed, that did not happen as I requested 3) the text link was not easily navigated thus leaving me with questions that could only be answered in person.or with a direct phone call. 4)upon arrival to pick up vehicle 3 hours after drop off, still 2 more hours were required because of not directly communicating with the service technician via Carl. Had I been aware of air filters due for a change early on , at least 3-4 hours would have been saved.
3/12/2024
Tim K. VERIFIED CUSTOMER
It took 2 1/2 hours for an oil change and tire rotation. Also they charged me for the tire rotation and they shouldn't have since I brought the tires from Toyota. So I had to wait for Bianca to come back from picking up pizzas for the crew before they could refund me which took another 1/2 hour. Then when I asked Carl about the sticker in the window for my next oil change he said that they don't do that anymore. But when I asked Bianca she they supposed to and gave me one. Also they put synthetic oil in my car when I usually put regular oil which cost me more($30.00). Then I was told that the synthetic oil they put in stills requires me to change it at the same mileage as regular oil. What a rip off. I have another appointment this Thursday and I might cancel it because of terrible service.