A complete Frud and lying took place today by Ms. Bianca I am very disappointed in her customer service skills. I own 3 Toyota vehicles and do not intend to bring any of them for service to this Toyota service ever again
Very sad and frustrating
10/22/2024
Carroll A. VERIFIED CUSTOMER
The service personnel very nice! They go the extra mile.
10/22/2024
Christine C. VERIFIED CUSTOMER
She was extremely busy seemed more so than others. I told her I bought the tires there but when the bill came, they had charged me but as soon as I questioned it, he took it off. I feel like you were overbooking. I got the same day appointment, but it was very backed up.
10/22/2024
Darryl J. VERIFIED CUSTOMER
Triston has helped me on numerous occasions and is always a pleasure to work with
10/20/2024
Cathleen M. VERIFIED CUSTOMER
Always a job well done.
10/19/2024
Nicholas C. VERIFIED CUSTOMER
Great timely service.
10/19/2024
Michael B. VERIFIED CUSTOMER
The oil change was a breeze, and Triston reached out to let me know the engine and cabin air filters also needed attention. I had originally intended to ask about them, but forgot! So I was very glad they were noticed and I happily authorized them to be taken care of immediately. I'll be coming back next week to also get new tires, which I'm excited about!
10/19/2024
James D. VERIFIED CUSTOMER
Great service. Tristin is awesome and really cares about your customers.
10/19/2024
Logan M. VERIFIED CUSTOMER
Woman at the front service was super helpful and polite
10/19/2024
Karen C. VERIFIED CUSTOMER
Carl was the greatest answering all my questions making certain my service experience was the best. Thanks, Carl!
10/19/2024
Ron H. VERIFIED CUSTOMER
Dan, is very professional and knowledgeable and expedient. A Big Mahalo out to him. Ron H
10/18/2024
Cheryl H. VERIFIED CUSTOMER
You have always given me excellent service. I trust you with working in my car.
10/18/2024
David W. VERIFIED CUSTOMER
Carl was great and I enjoyed the service videos by Julie.
10/18/2024
Will L. VERIFIED CUSTOMER
Just want to say thanks to Daniel and the service staff. It was really nice to get updates and super fast service. I was ready to wait a couple weeks just to get it looked at then it was done the next week! We will be back in the near future when we are getting ready to buy another car!!!
10/17/2024
Melanie B. VERIFIED CUSTOMER
Good job Dan.
10/17/2024
John G. VERIFIED CUSTOMER
They talked to me about my warranty but didn’t let me know any info on if there were still Toyota care services left on it or not.
10/17/2024
Keith W. VERIFIED CUSTOMER
Your team was extremely busy but found a way to feather me into the schedule to repair my tire. Devon took quick part of the diagnostic and identified the problem immediately in order to confirm a repair could be done.