Nick is great. He was very detailed and listened to all my concerns got my vehicle serviced and back on the road in less than 24 hours, where all ford dealerships, closer to my home told me it’d be mid October, till they could run a diagnostic test.
9/20/2024
Nicole S. VERIFIED CUSTOMER
Appreciated the great customer service.
9/19/2024
Andrea D. VERIFIED CUSTOMER
Would highly recommend Pettus service.
9/19/2024
Charles D. VERIFIED CUSTOMER
Lizzy was very professional and polite and handled everything in a timely manner!
9/19/2024
Gary F. VERIFIED CUSTOMER
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9/18/2024
Terry K. VERIFIED CUSTOMER
I was completely impressed and pleased with the service and communication from the first call on the issue, the issue was remedied in record time and professionalism.
9/18/2024
Brian B. VERIFIED CUSTOMER
Fast and very professional
9/18/2024
Scott D. VERIFIED CUSTOMER
Great experience! Staff was amazing.
9/17/2024
Jeffrey C. VERIFIED CUSTOMER
Thanks for the good service
9/17/2024
Denise R. VERIFIED CUSTOMER
Thank you for the quick service and the great customer service! I appreciate the complimentary valet service as well! Very convenient as I didn’t have a ride there or to home!
9/17/2024
Kim T. VERIFIED CUSTOMER
Job was completed in a timely manner.
9/14/2024
Janice B. VERIFIED CUSTOMER
First time using the pickup service. A good experience.
9/14/2024
Brian K. VERIFIED CUSTOMER
Nick and the whole service team are great to work with
9/14/2024
Larry H. VERIFIED CUSTOMER
Service desk was very friendly and polite! Good place to do business.
9/14/2024
Steven S. VERIFIED CUSTOMER
Thank you for staying on top of everything and being so communicative!!!
9/14/2024
Betty G. VERIFIED CUSTOMER
My recall fix was completed in less time than I expected enabling me to complete my shoppkng and return home earlier than expected. Thank you.
9/13/2024
Jennifer D. VERIFIED CUSTOMER
Nick is awesome! He noticed my plates were expired and added the emissions to my service that morning. I really appreciated that! He is always very kind and professional.
9/13/2024
Liz U. VERIFIED CUSTOMER
I love the technology and the communication throughout the process! Definitely recommend 11/10!
9/13/2024
Daniel P. VERIFIED CUSTOMER
First of all it's a bummer that I have to set up an appointment to get my transmission fluid checked.
I go in for the Ford transmission recall and you have no time to check my training fluid. I had to go somewhere else to have it checked and yes it was low!!! Multi-point inspection is a joke.
I was looking to trade in my truck while I was there but it seemed like nobody was interested in even selling me one, maybe I should have worn a better shirt that day. I'm very disappointed/unsatisfied, I will not leave a review but hopefully you recognize you list this customer.