Lizzy is super to work with as is Nick. They are both pleasant and seem well informed about their job. Always trying to do the best they can for their clients.
7/11/2025
Rick H. VERIFIED CUSTOMER
I wish you took Car Shield! Much rather have had you to do the repair
7/9/2025
Larry K. VERIFIED CUSTOMER
I've been working with Lizzy for a couple of years now. She does a great job.
7/9/2025
Wendi D. VERIFIED CUSTOMER
Lizzy was great. Hope to deal with her at future appointments. Good communication and accurate pricing
7/9/2025
Cheryl B. VERIFIED CUSTOMER
This was the second time that my scheduled appointment was not transferred to the coordinator. Despite my getting text messages to confirm the appointment, for whatever reason it was lost. I had the day marked off and rescheduled errands and appointments to have the maintenance completed on my car. The pickup scheduled for 9:45 am, was a no show on their end. I called the service dept at 12:05 pm and there was no record of the scheduled pick up. It would have been nice to at least been offered some compensation for the inconvenience (again for the second time). But there was no offer made. I do have to add that everyone was very friendly.
7/8/2025
Anita G. VERIFIED CUSTOMER
It was convenient and the valet was friendly and professional. This is a great service you offer. Thank you
7/4/2025
Missouri Dept. VERIFIED CUSTOMER
Liz did a great job during a very busy time.
She kept me informed and made the process easy.
Mechanics got everything diagnosed and fixed in a timely manner.
7/4/2025
Cynthia B. VERIFIED CUSTOMER
Always a pleasant visit to Pettus.
7/3/2025
Nick V. VERIFIED CUSTOMER
The team is awesome!
7/3/2025
Mark C. VERIFIED CUSTOMER
Great service!!!
7/3/2025
Josh R. VERIFIED CUSTOMER
Fantastic again! Thank you all so much for exemplary service!
7/3/2025
Brenda R. VERIFIED CUSTOMER
I love Nick!!
7/3/2025
Jason M. VERIFIED CUSTOMER
Lizzy was awesome as always. I also talked to Brenda who has worked there for a bit, and she was amazing also. Thank you for the continued great service.
7/3/2025
James A. VERIFIED CUSTOMER
Nick is awesome he got my vehicle towed in and called me back and told me exactly what was the problem and he got it fixed and now I'm very happy to get it back on the road I want to thank Nick and the staff for everything that they have done and also thank you for the guys to deliver the vehicle to my house with no problems thank you all at Pettus Ford James
7/2/2025
Les T. VERIFIED CUSTOMER
Good job
7/2/2025
Carl F. VERIFIED CUSTOMER
Lizzy was great to work with and will definitely be using Pettus Ford service Desoto in future.
7/1/2025
Terry K. VERIFIED CUSTOMER
Your service department is second to none, they are quick to accommodate even when the reservation made on your Ford Ap allowed me on the schedule but when I arrived I was informed that the Ford Ap never works as advertised, I dont understand why Ford don’t have the knowledge to fix this issue.
7/1/2025
Jennifer G. VERIFIED CUSTOMER
Service was good. I was told upfront it may take a while due a serviceman having jury duty.