She handled herself as a friend that cared about my needs. She keeps me informed on what was wrong and what they we doing to my vehicle.
Thank you all
Ken ( Trouble ) Seiler
10/18/2025
Anthony K. VERIFIED CUSTOMER
Melissa in customer service is always the best. I have always been given excellent service at this dealership.Melissa is always super.
10/17/2025
Joey H. VERIFIED CUSTOMER
Great people and great service. Highly recommend for any mechanic issues.
10/17/2025
Kelly L. VERIFIED CUSTOMER
Everyone is so nice and professional!
10/16/2025
Larry B. VERIFIED CUSTOMER
Melissa was a pleasure to work with had a little problem with the billing but she took care of it and only a few minutes and with a smile
10/16/2025
Jim F. VERIFIED CUSTOMER
Josie and the team there are the absolute best. We are always take care of with excellence in a timely manor. We will continue to use Pettus for those reasons. Thank you! ★★★★★
10/16/2025
Nancy V. VERIFIED CUSTOMER
Ok
10/14/2025
Kurt M. VERIFIED CUSTOMER
Melissa was and is very professional and personable. She has arranged to have all my vehicle issued addressed, fixed to perfection and returned completed. I have enjoyed my interactions with her.
10/11/2025
Kourtney C. VERIFIED CUSTOMER
The service department employees was helpful and very friendly like always!!
10/11/2025
Theresa W. VERIFIED CUSTOMER
Every one was very positive
10/11/2025
Sheila F. VERIFIED CUSTOMER
Great service, and advice
10/7/2025
Tammy P. VERIFIED CUSTOMER
I was charged a disposal fee of 34.95 on top of an hourly rate for labor for 185.00. My repair did not require oil. The woman at the counter said everyone gets a disposal fee for the use of their tools. What the heck is the labor fee cover? My part was 54.95. I paid 290.00 sound like I was ripped off.
10/7/2025
Matthew M. VERIFIED CUSTOMER
Melissa was an exceptional employee to work with. I was very impressed by her!
10/7/2025
Michael W. VERIFIED CUSTOMER
She was awesome as always
10/3/2025
Jessica M. VERIFIED CUSTOMER
Josie and Michelle in Service were absolutely Phenomenal! They took my needs into full consideration and accommodated in any way that they could. Everyone was wonderful to work with, and I got the service that was needed to continue driving safely and without concern. I recommend anyone I know to Pettus Automotive because the experience alone is absolutely incredible. Thank you ALL so much for your service.
10/2/2025
Dominic L. VERIFIED CUSTOMER
Great customer service, good communication!
10/2/2025
Robert H. VERIFIED CUSTOMER
Work was done in a timely fashion.
10/2/2025
Tim W. VERIFIED CUSTOMER
Look forward to speaking with you!
10/1/2025
Boyd P. VERIFIED CUSTOMER
Part of the findings on my safety inspection was inaccurate, which leads me to be suspicious of the validity of the entire inspection.
10/1/2025
Chad W. VERIFIED CUSTOMER
She went over and above working with the warranty company for us. She was always very informative, even when it was bad news, but she was honest. My experience with her was amazing and she needs a raise!