Great job by Melissa. We encountered some unexpected problems which she managed exceptionally well. She kept me informed throughout the process. She was very concerned about my time waiting for the completion of repairs. Her customer service was over the top. I will return for my future auto service requirements
11/19/2025
Nancy J. VERIFIED CUSTOMER
So easy to work with and made process so easy.
11/19/2025
Zachary P. VERIFIED CUSTOMER
Always great service from Josie and the team at pettus thanks.
11/19/2025
Joe R. VERIFIED CUSTOMER
None
11/15/2025
Robert S. VERIFIED CUSTOMER
Labor cost to install running boards seemed excessive. When have purchased at other dealerships they installed for free.
11/14/2025
Arch Johnston. VERIFIED CUSTOMER
She needs a raise1111111
11/13/2025
Michael E. VERIFIED CUSTOMER
Brought my 2024 truck in with dpf issues and explained the problem that has been ongoing and worked on 3 times. Scheduled another appointment, brought truck in to be worked on and they said they can’t do anything untill the truck is back into limp mode. I explained that another tow bill shouldn’t be needed to fix it but got charged $180 diagnost fee and got explained by service advisor that she’s been in customer service for 25 years and that’s that.
I have bought serval vehicles from them, but after several service issues this past year on multiple vehicles I won’t buy another from them.
11/11/2025
Deanne L. VERIFIED CUSTOMER
It was a great experience
11/7/2025
Reg C. VERIFIED CUSTOMER
Service was great, in and out in under an hour.
11/7/2025
Larry O. VERIFIED CUSTOMER
Thank you for making me feel at ease
11/5/2025
Lauren C. VERIFIED CUSTOMER
Did a great job
11/5/2025
Regina P. VERIFIED CUSTOMER
Melissa is incredible! She was thorough and communicated consistently and in such a timely manner. Absolutely incredible!
11/5/2025
Lisa W. VERIFIED CUSTOMER
They are all very friendly here.
11/4/2025
Jonathan N. VERIFIED CUSTOMER
Great customer service! Very friendly, and easy service appointment.
11/4/2025
Amy W. VERIFIED CUSTOMER
Very pleasant experience
11/1/2025
Davalie F. VERIFIED CUSTOMER
Very friendly, professional staff. Would recommend their service dept to the public.