Danny was by far the best service professional / executive that I’ve had the pleasure to work with! Truly, he makes coming in to get my car serviced a joy and it’s apparent that he cares deeply about his customers.
You are extremely lucky to have such an exceptional human & executive working on your team! If you have not done so recently, you should absolutely give Danny a big raise and promotion as he’s talent that you can’t afford to lose.
Thank you, Danny & Genesis team for such wonderful service!
7/18/2026
Mori A. VERIFIED CUSTOMER
great customer service
7/18/2026
Dorian P. VERIFIED CUSTOMER
I am grateful to have the service be seamless from start to finish. Thank you to all!
7/18/2026
Ruth Joanna. VERIFIED CUSTOMER
Lawrence has been so helpful and kind since the get go. Very professional and incredibly helpful. He took great care of us and made sure we got all the information and help we needed.
7/18/2026
Donta J. VERIFIED CUSTOMER
I appreciate the work that everyone there does to my vehicle. Thank you.
7/16/2026
Joseph S. VERIFIED CUSTOMER
Danny Dian an excellent job keeping us informed. Maria took care of the loaner and the shop repaired our car.
7/15/2026
Mary Buckley. VERIFIED CUSTOMER
I’m very satisfied with the team at Genesis of San Bruno. Lawrence went over and above. As did Maria. Thank you.
7/14/2026
Gary Pallavacini. VERIFIED CUSTOMER
He is dishonest and spiteful. Will never come back there again. He lied about my estimate for repairs. He lied about unnecessary repirs. He wouldn't release my car even after I gave him verbal approval . Then even after having a three way conversation with my insurance adjuster he lied again and did not release the car to towing company. Just all around horrible service! Does not return phone call's!!!
7/11/2026
John L. VERIFIED CUSTOMER
Lawrence did a great job when I visited for my 8000 mile check. He had a loaner waiting so I could go to lunch and got the check finished (with a wash job) in record time!
7/10/2026
Steve F. VERIFIED CUSTOMER
Lawrence crushed it. I’ve never been there before and he made me feel like family. Took the time to listen to me, asked follow up questions to understand my concerns, didn’t fake it when he didn’t know and went to get answers. Completely satisfied with my experience, well done.
7/9/2026
Michael M. VERIFIED CUSTOMER
Lawrence is great. Super helpful and friendly.
7/9/2026
Jeffrey S. VERIFIED CUSTOMER
Danni kept me apprised every step of the way.
7/8/2026
Hrair G. VERIFIED CUSTOMER
Excellent
7/8/2026
Edward L. VERIFIED CUSTOMER
Incredible service. Danny Ladue is the man!
7/4/2026
Edward G. VERIFIED CUSTOMER
I received excellent customer service from Lawrence and he kept me informed about the status of my car. I was very satisfied.
7/3/2026
Colin H. VERIFIED CUSTOMER
Danny went out of his way to address the issues I was having currently. Thank you
7/3/2026
Jada P. VERIFIED CUSTOMER
Thanks Danny. Appreciate the quality customer service.