Smart Toyota did a great job with my Toyota today – – that is why I keep coming back!
9/26/2024
Renato T. VERIFIED CUSTOMER
I don't like who took care of my car. I understand some things myself and nothing was done to the car
9/26/2024
David L. VERIFIED CUSTOMER
He accelerated the repair work, which gave me much of my day back. That is much appreciated. Car wash was trying. 2 different codes did not work. Would suggest that Smart do the wash or not offer at all, rather than the customer. This is the last thing I remember of my service experience, and it's not a good look.
9/26/2024
Signe Main. VERIFIED CUSTOMER
Great
9/26/2024
Kevin F. VERIFIED CUSTOMER
The service was provided timely and communicated to me quickly. The car wash was nice too.
9/26/2024
Laura R. VERIFIED CUSTOMER
i’d say I was completely satisfied but they didn’t put an a new sticker on my window when my next oil change will be due. I reall.y depend on that for planning. Otherwise you all did great. Thank you.????
9/25/2024
Linda M. VERIFIED CUSTOMER
Felt like they had my back...Thank you Mallory, Terry Johnson, Mike and whoevet else worked on my car.. gives me peace of mind driving to Gatlinburg and the Smokey mountains
9/25/2024
John S. VERIFIED CUSTOMER
Sean and his team provided excellent service. Additional service items were brought to my attention and we decided to complete the most urgent ones at this visit. The service was completed in a reasonable time frame and I would be happy to work with Sean again.
9/25/2024
Lila C. VERIFIED CUSTOMER
Very professional !!! Thank you! ????
9/25/2024
Phil T. VERIFIED CUSTOMER
Great service
9/25/2024
Paul P. VERIFIED CUSTOMER
N/A
9/25/2024
Barbara A. VERIFIED CUSTOMER
Daniel was informative, understanding, professional. He just seems very trustworthy. I would be happy to work with him again.
9/25/2024
Mark K. VERIFIED CUSTOMER
.
9/25/2024
Cynthia S. VERIFIED CUSTOMER
He was very friendly and explained everything that they did to the vehicle
9/25/2024
Michael H. VERIFIED CUSTOMER
Great experience but would appreciate a customer loyalty program where you get an automatic discount for returning without bringing a coupon
9/25/2024
David L. VERIFIED CUSTOMER
Still trying to get the navigation system to work but will not be using it when the year is up.
9/25/2024
Denise J. VERIFIED CUSTOMER
My experience today was great. I’ve always done most of my service here, and highly recommend it.
9/25/2024
Christopher Z. VERIFIED CUSTOMER
3.5 hours for an express oil change is crazy. If you have that many clients open a 2nd oil change facility. The other issue is you put 5k miles on sticker when really it’s 10k miles per Toyota for an oil change. No leas than 10 people in my 3.5 hours there thought it was for an oil change and tech comes out and oops just needed tire rotation.
9/25/2024
Ian L. VERIFIED CUSTOMER
Great experience. Thanks!
9/25/2024
Mike R. VERIFIED CUSTOMER
Eric was fine and staff that stepped in to help were good also. But I'd like to see more awareness of what was previously done to vehicle to spot inconsistencies (in my case brakes). No need for further contact.