Was a very pleasant encounter with Paul Fredrick today. He met all my requests. Very communicative. Thank you!
10/2/2024
Jerry K. VERIFIED CUSTOMER
A job well done!
10/2/2024
Julie S. VERIFIED CUSTOMER
Very clear and understanding
10/2/2024
William B. VERIFIED CUSTOMER
Mellissa did a fine job. Friendly, courteous, professional. I was there for a routine service checkup and everything proceeded as expected.
10/1/2024
Sara M. VERIFIED CUSTOMER
I had an appointment but waited 30 minutes to meet with a service advisor. There were none even in sight. Once I met with Paul, he did a fine job.
10/1/2024
Abby Z. VERIFIED CUSTOMER
Really appreciated working with Mellissa. Thought she did a great job of keeping me informed and helping me understand what was happening to my car.
10/1/2024
Jeffrey S. VERIFIED CUSTOMER
Toyota manufacturing needs to be advised to include a sensor on their vehicles thst will alert owners to a weakening cranking battery.
10/1/2024
Ganesh T. VERIFIED CUSTOMER
No such comments
10/1/2024
Charles C. VERIFIED CUSTOMER
Fairly quick "turnaround" in completing work, and discussion with Jesse resulted in getting full maintenance visit done a bit "earlier" based on mileage, but saved another trip to Madison for me. Thanks!!
10/1/2024
Taylor W. VERIFIED CUSTOMER
Thank you, Sean! Very helpful.
10/1/2024
Greg E. VERIFIED CUSTOMER
Very efficient! Great staff!
10/1/2024
Charles F. VERIFIED CUSTOMER
Your service department is second to none. I drive from fort Atkinson to ensure that my Camry gets the best service available .
10/1/2024
Tarsha M. VERIFIED CUSTOMER
He was professional, explained the services done, and gave a recommendation. Service with a smile too.
10/1/2024
Shelly H. VERIFIED CUSTOMER
Very pleased!
10/1/2024
Houssam H. VERIFIED CUSTOMER
Great guy great service
9/30/2024
Rachel T. VERIFIED CUSTOMER
It took me going to another dealership for the sakes agent to finally offer me a car. I’ve called, emailed, texted and left voicemails. Nothing until I went to another car dealership. That is not good customer service.
9/30/2024
Michael B. VERIFIED CUSTOMER
Mallory went out of her way to make my experience as easy as possible. She makes it possible for me to bring my vehicle in for service without feeling nervous or anxious because I know I will be treated respectfully and fairly.
9/30/2024
Daryl H. VERIFIED CUSTOMER
Bryce is always friendly and knowledgeable!
9/29/2024
Brian S. VERIFIED CUSTOMER
Was told brake flush was due on 5/25/24 and did so. Saturday 9/28/24 my wife Michelle arrived at Smart for an oil change and was told the brake fluid needed flushing. This was NOT needed.Charged $136.00 that was unnessary