Smart Motors Toyota Auto Repair Service

Friendly, accommodating and professional. Thx Paul!

Very quick service and good free food.

Technician who assisted me was very professional

Mellissa was excellent-she kept me up to date, helped decipher a small noise I heard and fixed it and helped me decide next steps. I would definitely ask for her next time. She is an asset to Smart Motors.

Daniel was great! very friendly yet right-to-work, service all got done timely & efficiently - 5 stars for sure!

Melissa was very attentive to my concerns with my vehicle. She listened to my additional information and passed that along to the technician, which was beneficial in the repair.

Melissa was very easy to work with and very accommodating

David always does a wonderful job and interacting with him is always uplifting.

Nice waiting room and very nice people. Love smart motors! Thank you

Please fix what the new owners have ruined.

Happy with service

Keep up the good work!

My maintenance was completed in a timely manner. No issues.

Out the door efficiently in 45 mins.

His professionalism snd courtesy.

Eric was super helpful and explained all the services performed and the results of my inspection really well. He also made sure that I was only getting the services I actually needed, which really built a lot of trust.

Absolutely horrible service the last year and a half . They fire people daily and have inexperienced people working on vehicles. They loose all their tools and you end up waiting two hours or more for them to either tell you sorry come back another day we will cover it for you . Then you go back and they deny everything. They lost there locking nuts for tires and expect the customer to buy them again . They scratched all the paint off my lug nuts and told me oh we were careful absolutely ridiculous almost two hours for an oil change and I had an appointment that was 3 weeks out . Across the street at the jeep dealer no appointments needed pull right up no waiting cheaper and done in 30 minutes!!! They oil change any vehicle ???? Toyota gets new staff weekly fires people and doesn’t train new staff on customer service or any service !!! They told me my skid plate fell off and I should buy a new one , I got a new one not from them they only had two choices I had someone else install it and they told me they put the old one in the back of my truck ??? It never fell off !! It was just rusted !!! How do you say its gone and don’t see it when it’s the size of a car door !!! I don’t know if the east side Toyota is any better but it’s too far for me to go there so I’ll just get maintenance on my vehicle elsewhere from now on !!! Had a 87 Corolla the first FJ in Madison and now a four runner , you lost long time customer

Thank him for resolving the billing issue.

The service that was needed based on my last service was not representative of the service indicated I needed now. I felt there was a trust issue that was attempted to be compensated by a minimal reduction in cost

Jesse was great to work with. I appreciated his transparent and timely communication style as well as his friendly demeanor. Thank you!