We will be traveling soon and needed our car serviced. Thanks for a great job and giving me satisfaction that all things were checked to make our trip enjoyable and safe. Keep up the good work. Service tech was very good. Kudos.
Tom W
1/21/2025
Aj S. VERIFIED CUSTOMER
Scott and the team did a fantastic job taking care of my car today. It was better service compared to the few more recent visits so glad things are back to what I remember pre-pandemic.
1/21/2025
Richard M. VERIFIED CUSTOMER
He did a fine job and explained everything clearly.
1/21/2025
Keeley G. VERIFIED CUSTOMER
Justin was great to work with!
1/21/2025
Tom A. VERIFIED CUSTOMER
Good job
1/21/2025
Andre D. VERIFIED CUSTOMER
The Hunter was polite, and informative. During the process, the techs were great.
1/21/2025
Emma C. VERIFIED CUSTOMER
Smart Toyota is wonderful! I previously had another brand of car and dreaded taking it to the dealer. It took 45min for both dripping off and picking up. It took many tries to get through to them on the phone, and once my car was returned to me covered in mud (on the inside, too). Smart Toyota has been a breath of fresh air. Every interaction has been easy, straightforward, fast, kind, and professional. Everyone seems to truly go above and beyond to provide an amazing experience. ???????????? Since coming tonight, I've already told 3 people how easy it was! Thank you to the team at Smart Toyota. This is a complete 180 from previous dealers and I truly can't say enough good things!
1/21/2025
Donna F. VERIFIED CUSTOMER
Appreciate thorough and prompt service
1/21/2025
James V. VERIFIED CUSTOMER
Caleb provided excellent customer service.
1/21/2025
Jean L. VERIFIED CUSTOMER
Nice, leveled with me about the hiccup, great guy to deal with.
1/21/2025
Cole M. VERIFIED CUSTOMER
Melissa’s help was fantastic!
1/21/2025
Lance T. VERIFIED CUSTOMER
Please pass on to Toyota Care that if they sell a car to include 2 years of maintenance, no matter how they determine what that amounts to (in my case 2 oil changes with tire rotations and 3 just tire rotations), then I should be able to determine what interval to perform those maintenance requests without it causing me to lose one. They are mine, I paid for them in the price of the car, I should be able to spend them any way I goddamn well please. If I want to get my tires rotated 5 times in 6 months, that’s my own damn business. It’s no skin off Toyotas back to honor it. What a stupid rule and a money grab.
1/21/2025
Labella Rev. VERIFIED CUSTOMER
Mellissa was thorough, informative and friendly.
1/21/2025
Hong Z. VERIFIED CUSTOMER
There was some miscommunication with what services were being performed today. My technician came back with a list of recommended services at 100k miles that I was hoping to schedule at a later date in time (since my current mileage was at 90k), which I let him know. We narrowed the list down to two services that would be most likely to be finished within my timeframe and I told him that I would be fine with whatever time permitted. I assumed that meant the two services mentioned at the end of our discussion but I think he took it to mean whatever on the original list he brought would fit, so it was very jarring to go to complete payment at the counter and see a bill much larger than I was expecting.
1/21/2025
Bart S. VERIFIED CUSTOMER
Mallory was polite, professional and friendly.
1/21/2025
Anton P. VERIFIED CUSTOMER
well, not sure if the previous message went through have no way to look back I requested Service to be checked on the lane assistance that didn’t seem to happen. I’m still having issues. There is a button that controls the motor on or off function that doesn’t work I don’t know what a gold standard car from Toyota is, but it appears that I bought a lemon.
1/19/2025
Stephen G. VERIFIED CUSTOMER
Excellent service!
1/19/2025
Ellen B. VERIFIED CUSTOMER
Greg was very knowledgeable and professional. Thanks!
1/19/2025
Linda C. VERIFIED CUSTOMER
Thanks! It couldn’t have been easier or more pleasant.
1/19/2025
Yvonne S. VERIFIED CUSTOMER
Very satisfied.... Toyota is the only vehicle I will own