This experience helped to restore my faith in Toyota.
3/13/2025
Raymond H. VERIFIED CUSTOMER
I’m satisfied
3/13/2025
Bridget K. VERIFIED CUSTOMER
Thank you!
3/13/2025
Alin S. VERIFIED CUSTOMER
Scott was great today. If I was asked for a review on Scott is definitely a 5 star. I’m happy with the smart Toyota dealership and l love my 4Runner
Thank you,
Alin
3/13/2025
Jennifer N. VERIFIED CUSTOMER
Thanks so much. I appreciate you all
3/13/2025
Mark N. VERIFIED CUSTOMER
The service was OK. Smart Toyota is not. I had to let smart know that the service was free. Also the service was $150 if I was charged. At Zembrick the charge would have been around $95. I bought 2 cars/trucks in the last 14 months and am not happy. I used to like Smart. In the last year the labor costs are to high and no one seems to know what is going on. Very unhappy.
3/13/2025
Kiran P. VERIFIED CUSTOMER
David was very professional and informative. He was always courteous whenever I called to check on the status of my car service. Lots of folks in customer service have been loosing patience lately, so it was nice to see it with David.
3/13/2025
Laurence W. VERIFIED CUSTOMER
He was polite, personable, and efficient.
3/13/2025
Natalie F. VERIFIED CUSTOMER
Caleb was great! Clear communication, helpful, and understanding when I was late.
3/13/2025
Steven I. VERIFIED CUSTOMER
Promo and courteous service!
3/13/2025
Stephanie B. VERIFIED CUSTOMER
2nd visit where the maintenance light was not reset and when I called it was suggested to me that I look up a YouTube video on how to do it or make a trip back to Toyota to have it reset “for free.” Great, thanks for offer! ???? (FYI video did NOT remedy the light)Also, “miscellaneous charges/shop supplies” for about $24 were not explained to me nor told to me after inspection of car. I will not be returning to the Express service dept.
3/13/2025
Kevin B. VERIFIED CUSTOMER
I will trade my car in when Toyota has a plug in hybrid ????????
3/12/2025
Teressa L. VERIFIED CUSTOMER
love the friendly professionals
3/12/2025
Barbara S. VERIFIED CUSTOMER
My car was ready before I expected it to be, and I’m very grateful for that.
3/12/2025
Kenneth C. VERIFIED CUSTOMER
Ian was very good to work with. I appreciated his efficiency and flexibility.
3/12/2025
Shawn O. VERIFIED CUSTOMER
The screen in my car went black after the appointment
It couldn't be fixed now I have to be inconvenienced again and order a new part
3/12/2025
Michael C. VERIFIED CUSTOMER
Alyssa did a great job getting my questions answered and explaining how to adjust the settings to meet my needs
3/12/2025
Wanda S. VERIFIED CUSTOMER
the gentleman went through report with me which was great, very knowledgeable person and friendly . Great job