I have dealt with Justin twice now, and I couldn’t be more satisfied. He is friendly, welcoming, and very efficient. He never treats you like a stranger which is rare these days!
4/1/2025
Timothy G. VERIFIED CUSTOMER
Great service and great experience as always! Thanks Smart Team!
4/1/2025
Michelle C. VERIFIED CUSTOMER
I asked them to look at a noise I was hearing when I drive and they would not listen for it. I was told that I would have to come back another time and book a different appointment for that.
4/1/2025
Rushi M. VERIFIED CUSTOMER
Professional efficient knowledgable
4/1/2025
Claire J. VERIFIED CUSTOMER
Everyone was friendly, helpful and timely!
4/1/2025
SUE L. VERIFIED CUSTOMER
Ian was great. Straightforward, no nonsense,and affable.
4/1/2025
Bruce B. VERIFIED CUSTOMER
The guys did excellent work which was timely. That’s important.
4/1/2025
Hp Condor. VERIFIED CUSTOMER
Customer service was great. Thank you!
4/1/2025
Aili T. VERIFIED CUSTOMER
Mallory was an excellent communicator and got my Prius repaired much sooner than the original estimate!
4/1/2025
Bonnie H. VERIFIED CUSTOMER
Very kind , I came at the wrong time . Alyssa says d it was ok . I was impressed.
4/1/2025
Blair P. VERIFIED CUSTOMER
Very friendly service and communicative.
4/1/2025
Sandra M. VERIFIED CUSTOMER
Very satisfied
4/1/2025
Corelia P. VERIFIED CUSTOMER
I was told my windshield wipers were fine and the back one is obviously needing to be changed. I asked why my tire gauge keep coming on when I’m pretty sure it has nothing to do with the cold outside I’ve had a leak in the past at the valve. And I’m not so sure that was checked. The tire light still came on soon after picking up my car.
3/31/2025
Matthew W. VERIFIED CUSTOMER
When I scheduled my appointment it wasn’t communicated it was an express appointment, not an issue just tell customers where to go on the phone for them. The team rushed the oil change: they didn’t reset the light nor did they add the reminder sticker. I understand I was the last appointment on a beautiful Friday evening, but it has me asking “what else did they miss because they were rushing to leave early.”
3/31/2025
Cory H. VERIFIED CUSTOMER
Very good service. Best I have had recently for car service !
3/31/2025
David K. VERIFIED CUSTOMER
This transmission is poor quality. I’ve only had 1 transmission that did not last the life of the vehicle and that company knew it had trouble and extended the warranty, and even after the warranty period they covered the repair. Toyota doesn’t care about maintaining their previous reputation for highly reliable vehicles or keeping long-term customers.
3/31/2025
Christopher D. VERIFIED CUSTOMER
Eric Muma is a winner
3/31/2025
Robert W. VERIFIED CUSTOMER
The service I received was thorough and I appreciated the efforts of Mallory to keep me updated on the repair
3/30/2025
Thomas L. VERIFIED CUSTOMER
Wonderful service!
3/30/2025
Randal S. VERIFIED CUSTOMER
Paul was great. He didn’t rush me to understand what was wrong.