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Real Reviews from VERIFIED CUSTOMERS
M Honora. VERIFIED CUSTOMER
I received the status of my tires and brakes and what that would mean for replacement. very helpful to know that the tech who checked me in and Joe were very personable and attentive to my concerns
4/2/2025
Sharon T. VERIFIED CUSTOMER
Wait time was amazing…didn’t take long at all!
4/2/2025
Susan H. VERIFIED CUSTOMER
Scott and the Express team are awesome… I've always had prompt polite and excellent service every time I visit… You guys rock!
4/2/2025
Michael H. VERIFIED CUSTOMER
Great service from Hunter. Has strong knowledge of the Toyota products.
4/2/2025
Sarah L. VERIFIED CUSTOMER
Mallory was great to work with!
4/2/2025
Terry S. VERIFIED CUSTOMER
The work was done in record time. Much better time than I’ve ever experienced at Smart. Thanks team !!
4/2/2025
Nathan S. VERIFIED CUSTOMER
The service advisor was wonderful. Very pleasant and a great experience with him overall.
4/2/2025
Jennifer P. VERIFIED CUSTOMER
Great timing. Great communication
4/2/2025
Roger S. VERIFIED CUSTOMER
Service reps need to explain the costs in the service completed. What the heck are shop supplies for an oil change? How many rags do you need? Do we pay for the soap for handwashing too? This makes an oil change $125? Wow. Smart Toyota make one smarts. Oh the coffee and 15 point inspections and car wash are NOT free?
4/2/2025
Brittany S. VERIFIED CUSTOMER
Thanks for everything Jesse!
4/2/2025
Damaso H. VERIFIED CUSTOMER
El personal es muy amable
4/2/2025
Jeffrey J. VERIFIED CUSTOMER
Nicely done today.
4/2/2025
Andre D. VERIFIED CUSTOMER
The entire process was professional and conducted in a timely manner. Ian Spencer kept me informed by way of updates. As of today I am satisfied of the work done by the technician ( Michael Herkama). Thanks
4/2/2025
Duane C. VERIFIED CUSTOMER
Very satisfied with the service and the assistance of Scott Lutzke. I have recommended Smart Motors to many, many people. I’ll be back!
4/2/2025
Paulette A. VERIFIED CUSTOMER
My problem was taken care of promptly. I was pleased that I didn’t have to return for an appointment.
4/2/2025
Nicci H. VERIFIED CUSTOMER
Melissa did a fantastic job communicating with me and delivering on her promises. Thank you, Melissa.
4/2/2025
Brad C. VERIFIED CUSTOMER
I now have oil leaking out the bottom, near the oil filter housing and bottom of oil pan. One of the bolts to the air filter housing is missing Vacuum hoses were not reconnected
4/1/2025
Erin Y. VERIFIED CUSTOMER
Eric did a great job keeping me informed and updated on the status of my car. The new appointment set up was easy to use and was much more customer friendly with a better interaction with Eric.
4/1/2025
Palmer V. VERIFIED CUSTOMER
Timely, professional, friendly. Thank you.
4/1/2025
Heather H. VERIFIED CUSTOMER
Jesse provided the best experience i have had with the service at smart motors. Promptly answered my questions. Also he looked up my warranty information without asking. I greatly appreciate the service and experience I had yesterday!
4/1/2025