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Real Reviews from VERIFIED CUSTOMERS
John B. VERIFIED CUSTOMER
When will I get the appraisal on trade in?
5/29/2024
Leatrice F. VERIFIED CUSTOMER
Mr. Brown was kind and helpful when I came in because my check engine light came on today. He was truly a gentleman to me.
5/25/2024
Ann H. VERIFIED CUSTOMER
Helpful and quick
5/25/2024
Ken K. VERIFIED CUSTOMER
Didn’t reset it still said it needs servicing. This is the second time in a row for that. Had a coupon for forty dollar oil change and wouldn’t honor it.
5/25/2024
Amy R. VERIFIED CUSTOMER
Everyone I encountered in the service department today were very nice and helpful. Even though they couldn't figure out what was going on with my car I had a nice and helpful experience.
5/25/2024
Eric B. VERIFIED CUSTOMER
Quick, efficient, friendly service.
5/24/2024
Julia S. VERIFIED CUSTOMER
Thank you for the good service on my car!
5/24/2024
Fred B. VERIFIED CUSTOMER
Headed to San Antonio, TX from Topeka, KS Saturday morning to visit a battle buddy suffering brain cancer. I feel safe knowing the Toyota team completed a full inspection, oil change, and tire rotation. -Fred B
5/24/2024
Richard H. VERIFIED CUSTOMER
Took 2 hours for an oil change that I had an appointment for. Not very happy about that.
5/24/2024
Donald W. VERIFIED CUSTOMER
Everything was fine. The wait time was a bit long.
5/23/2024
Chris U. VERIFIED CUSTOMER
Chris did a very nice job.
5/23/2024
Dennis M. VERIFIED CUSTOMER
The service writer was nice but not very knowledgeable of replacing a fuel pump and gas guard sensor. He guess the repair would only take an hour or 1.5 hours. I guessed the labor would be equal to the cost of parts which the parts dept had quoted. Needless my guesstimate was pretty close to the actual cost. I am also not impressed with Lewis Toyota charging for use of a credit card. Lastly two people directed me to find my vehicle east of the dealership. It was not there and was finally found in back of the building.
5/23/2024
Ricky E. VERIFIED CUSTOMER
Good service. Kepte updated.
5/23/2024
Linda J. VERIFIED CUSTOMER
Absolutely awesome!!!!??
5/23/2024
Melanie G. VERIFIED CUSTOMER
Steve got me in with no notice to replace my battery. I was in and out in under 30 mins.
5/23/2024
Ralph J. VERIFIED CUSTOMER
I was quoted $286.28 for a battery and air filters going in for a mini service. I usually wait till the battery dies then get a blem from interstate for about 1/2 that but said okay go ahead. The bill ended up at $424.07? I brought the difference up so they dropped it to $336.78. Still $50 more than the estimate I thought was high anyway?
5/22/2024
Mary H. VERIFIED CUSTOMER
Always have a good experience
5/21/2024
Deborah M. VERIFIED CUSTOMER
My air conditioner was fixed but car still struggles to start. I also called the service department and requested a call back but never got one.
5/19/2024
Wayne D. VERIFIED CUSTOMER
Just friendly staff
5/18/2024
Collette E. VERIFIED CUSTOMER
Incompetent mechanics
5/18/2024