Scheduled specifically with Patrick because he ALWAYS delivers top shelf service!!!
5/11/2025
Zabel B. VERIFIED CUSTOMER
Thanks
5/11/2025
Patricia G. VERIFIED CUSTOMER
I came in for an oil change at 994 miles on the car and they performed the 5,000 mile check up.
5/11/2025
Kim P. VERIFIED CUSTOMER
He was great, thank you!
5/11/2025
Ara E. VERIFIED CUSTOMER
i have received a text that my car is ready for pickup at 3:46pm i had arrived on 4:04pm which the service area was completely closed and no one was there to help me to pick up my car. this is so embarrassing because how do you guys know how far im leaing? at least you have to giveyour customers 30 minutes wondow tocome and pickup their cars.i wont bring my car to this location anymore.
5/11/2025
Linda B. VERIFIED CUSTOMER
He was very professional and he did a great job. He took care of me very very good thanks for everything.
5/10/2025
Angelica Z. VERIFIED CUSTOMER
It’s always a pleasure to come in to Boba Toyota and bring my car. Patrick is my service person and takes care of me with a smile.
5/10/2025
Patricia A. VERIFIED CUSTOMER
Greg is kind and efficient. I was the ladt appointment of the day but he did not rush
5/10/2025
Karen H. VERIFIED CUSTOMER
Ara is very competent. Plus, he took the time to explain everything to me
5/9/2025
Jim S. VERIFIED CUSTOMER
The seat and every mirror were adjusted. I'm 6'10", I get they'll likely need to adjust the seat. But for driving it a couple hundred feet, can't they be trained to just move it forward, not mess with the recline and height?
As for the mirrors, if they really can't back it into a space without adjusting everything, maybe don't back in? Or get a second person to help them?
It would take 10 seconds to guide someone in, way longer than it took for me to try to fix it.
5/9/2025
Sharon W. VERIFIED CUSTOMER
Excellent at his job
5/9/2025
Marilee R. VERIFIED CUSTOMER
Kept me apprised of how the service was going and explained what was done.
5/9/2025
Jesus L. VERIFIED CUSTOMER
Yes
5/9/2025
Martiros V. VERIFIED CUSTOMER
I am really happy with the service that I got it was a great experience Ara is very knowledgeable with great customer service skills I really enjoyed working with him and I am definitely coming back for more services and most likely when I need a new car Bob Smith's going to be my dealer
5/9/2025
Brandon A. VERIFIED CUSTOMER
Persistence counts. Sorted out my issue.
5/9/2025
Cindi O. VERIFIED CUSTOMER
Ara was very informative about the status of our Prius, and very easy to work with. I respect his honesty and knowledge, as well as his willingness to work with us. Thank you.
Cindi O
5/8/2025
Richard B. VERIFIED CUSTOMER
Ara is very courteous and helpful. Went out of his way to make sure I was informed about all aspects of the needed repairs. A good man you are fortunate to have in your employ.
5/8/2025
Lois W. VERIFIED CUSTOMER
Jonathan was my service advisor. He made sure my 2021 CHR got it's scheduled service. He also asked me what brought me in. I want to buy a new battery. My CHR was dead in my garage Monday morning.I called AAA Automobile Club for a jump. They test my battery and said there was 60% left on the battery so I thought I should buy a new battery and get it installed at Bob Smith Toyota.
Jonathan called and checked in with me bought getting my Cabin Filter replaced. I wanted to do that and forgot to tell him when he was checking me in at drop off time.
When I came back to pay the cashier, Ashley & Jonathan worked together to help me wih the coupons that Toyota just emailed me this week to get me the best discount on today's work and saved me $50.
Thanks so much!
5/8/2025
Elizabeth F. VERIFIED CUSTOMER
Hank is always on time very communicative and easy to work with. I really appreciate him.