Patrick was awesome but your texting app is not. The explanations of work needed were scant and very different from the clear descriptions given by Pat on the phone. Also when I texted back the text content was not visible to Pat. Happy to work with Pat again but the text thing, not so much
9/11/2024
John T. VERIFIED CUSTOMER
I almost always seem to get Greg when I come to get my car service and he’s always very helpful and friendly.
9/11/2024
Sheryl B. VERIFIED CUSTOMER
I did not receive the diagnostic printout showing my tire tread wear or the specs regarding the alignment. This used to be a regular thing.
9/11/2024
Diana C. VERIFIED CUSTOMER
Na
9/11/2024
Ellen D. VERIFIED CUSTOMER
Our wheel lock lug not "key" was not put back where the technician found it, it was left in the cup holder.
9/11/2024
Matthew S. VERIFIED CUSTOMER
I spent more maintaining the car today than it would sell for
9/11/2024
Nazik H. VERIFIED CUSTOMER
Ok good job thxxx
9/11/2024
Carolynn L. VERIFIED CUSTOMER
Great customer service
9/11/2024
Michael K. VERIFIED CUSTOMER
Greg was very respectful and helpful when dealing with me and my Lexus. He did a great job.
9/10/2024
Scott R. VERIFIED CUSTOMER
Frank is always easy and pleasant to deal with. He knows his job well and explains the repairs at hand very clearly.
9/10/2024
Kenneth B. VERIFIED CUSTOMER
Greg has served me before. He’s the best!
9/10/2024
Mary S. VERIFIED CUSTOMER
Jonathan was verybpatient and kind.
9/10/2024
Paul M. VERIFIED CUSTOMER
Thank you for the loyalty discount that was unexpected.
9/10/2024
Alicia J. VERIFIED CUSTOMER
Ara was very friendly.
9/10/2024
Barbara G. VERIFIED CUSTOMER
Helpful and professional.
All our questions were answered peomptly
9/10/2024
Janet R. VERIFIED CUSTOMER
Everything was efficient and excellent inspection
9/10/2024
Michael B. VERIFIED CUSTOMER
Quick easy and professional. Another great experience with Bob Smith service.
9/8/2024
Lisa S. VERIFIED CUSTOMER
I was pleased how well appointment went. First time waiting for my car.