Jaime is always a pleasure to deal with. He is very professional and accommodating. He will always explain thoroughly what needs to be done or what’s being recommended. Great asset at Bob Smith Toyota
9/17/2024
Michael B. VERIFIED CUSTOMER
Very smooth, quick and efficient
9/17/2024
Grace B. VERIFIED CUSTOMER
Great customer service! Fast and thorough. Thank you.
9/17/2024
Martha M. VERIFIED CUSTOMER
NO COMMENTS…
9/17/2024
Ana F. VERIFIED CUSTOMER
Jonathan was awesome!!!:) great customer service. Thank you
9/17/2024
Charles B. VERIFIED CUSTOMER
he is a great guy who puts the customer first. he is the main reason we keep coming back!
9/17/2024
William M. VERIFIED CUSTOMER
Hank great support for my service needs
9/17/2024
Halina M. VERIFIED CUSTOMER
Thank you, Greg!
9/16/2024
David P. VERIFIED CUSTOMER
Hank was very thorough and answered all my questions.
9/16/2024
Kyle S. VERIFIED CUSTOMER
Five out of five stars as usual. Quick maintenance, and Hank is a consummate professional with a great deal of experience. Asked him about installing an EOM hitch and he had a quick estimate in mind immediately.
9/15/2024
Charla K. VERIFIED CUSTOMER
Jamie was nice and knowledgeable. Thanks!
9/15/2024
Deborah M. VERIFIED CUSTOMER
Jaimi is the BEST!
9/15/2024
Ryan F. VERIFIED CUSTOMER
Greg always makes it easy to get my Crown serviced. He always keeps me informed of what’s going on and makes me feel welcome.
9/15/2024
Paul B. VERIFIED CUSTOMER
Toyota didn't listen to me when I explained the diagnosis provided by a trusted technician. They recommended $400 of potentially unnecessary repairs. They would not talk to me in person, using only texting to communicate. I got no explanation of the root cause of the leaking axle. I need a repair shop I can trust and will inform me of the status of my car so I can have confidence driving it when I drive to the desert or high into the mountains. I didn't get the impression that I could trust the information I was getting.
9/14/2024
Ange M. VERIFIED CUSTOMER
Usually the service manager leaves me with a copy of the inspection report for my records Didn’t get one. And usually he goes over it thoroughly. Today I guess he was really busy. He quickly went over it and left with the report. Otherwise, everything was great, as usual.
9/14/2024
Jeffrey P. VERIFIED CUSTOMER
Ara provided excellent customer service. He partnered with Eddie Doudakian to give clear explanations of the service issues on my 2018 Camry. Employees like Ara and Eddie is the reason I bought our Camry from Bob Smith Toyota and why I will purchase my next vehicle from Bob Smith Toyota so I can continue getting service from a team I trust.
9/14/2024
Diana W. VERIFIED CUSTOMER
Jaime was great! actually everybody there was, it is always a wonderful experience! Thank you ????