Everyone was very nice and professional . Thank you
8/4/2024
Ariel B. VERIFIED CUSTOMER
Aaron was great.
8/4/2024
Sara W. VERIFIED CUSTOMER
Great as always!
8/3/2024
Gary T. VERIFIED CUSTOMER
Always fast and good service
8/2/2024
Mike R. VERIFIED CUSTOMER
Very pleased with the service and help provided by all persons at the dealership. We were traveling and a long way from home. They resolved our problem and we were able to continue our journey. They were most helpful and we are grateful. Thank you.
8/2/2024
Ken B. VERIFIED CUSTOMER
Thank you Sid Nodurft & all the mechanics
8/1/2024
Loree Q. VERIFIED CUSTOMER
Aaron has always taken very good care of us and our truck and then of myself and my truck. Couldn't have asked for more.
7/31/2024
Troy C. VERIFIED CUSTOMER
Good job finding the parts
7/30/2024
Ricky H. VERIFIED CUSTOMER
Sid always treats me excellent
7/30/2024
Charles B. VERIFIED CUSTOMER
Thank You.
7/30/2024
Tom G. VERIFIED CUSTOMER
Top job.
7/28/2024
Randall W. VERIFIED CUSTOMER
Everything went great im very new to owning a newer vehicle so I'm still learning ins and outs and they were very helpful
7/27/2024
Lawrence H. VERIFIED CUSTOMER
Never in my life have I received such great customer service than with Aaron Karp. Very friendly and courteous and considerate. Very organized thank you so much, Aaron
7/27/2024
Jeff C. VERIFIED CUSTOMER
Trying to upsell and changing quotes for scheduled job without notice
7/25/2024
Erik J. VERIFIED CUSTOMER
This was the third time the service writer wrote the wrong things, then, when pressed, confessed his "mistake". Each time the mistake would have cost us much more money. No problems with Sid. He's upstanding and honest.
We bought a Ford so it could be serviced in town. It's getting ridiculous that we have to double check the service.
Disappointed.
7/25/2024
Melissa D. VERIFIED CUSTOMER
The transmission shifts excellent now, starts up better and moves easier. The check engine light still hasn't came back on either. Thank you!
7/25/2024
Ricky H. VERIFIED CUSTOMER
Always appreciate Sid Nodruft and his maintenance crew. Have always been fair and HONEST.
7/23/2024
Glenda S. VERIFIED CUSTOMER
Good service. Very expensive though.
7/21/2024
Daniel B. VERIFIED CUSTOMER
Super frustrated that the service didn’t match the previously quoted service from my last visit that I chose to postpone. Either the previous suggested service was completely unnecessary and no record of that service recommendation was kept. I believe it had something to do with the 4wd fluids, but don’t remember - I do remember that the quote was $700ish. The service that was just performed was $300 and says on the invoice that it was at my request …. So either the previous recommended service wasn’t needed or it was overpriced?!? I haven’t noticed any difference in the way the car is handling - I was only finally in a position to pay for the recommended service … but again the price difference suggests I either just paid for half of the previously recommended service and thus still need the other half of the service or received that (prescribed by mileage) service at a significant discount- which I can’t imagine to be true. I still don’t understand what my prepaid service plan covers because everytime I come in I end up with a bill.
7/21/2024
Velia R. VERIFIED CUSTOMER
The entire team at the service department provided me excellent service. My customer service experience was the best at UNDERRINER FORD located at The Dalles.