The TPMS indicator came on when I was about 20 miles away on my way home. I had to call the service dept to get help to recalibrate it.
I took advantage of your shuttle service to do some shopping while I waited on my service to be done, a nice feature. I wonder if there’s a way the driver or service dept could provide an eta of pickup time. I received a text saying my vehicle was done, I called the service department, then waited a half hour outside Kohls until the driver got there. Just would have been nice to know that my wait was going to be so long.
8/13/2024
Jennifer W. VERIFIED CUSTOMER
Thank you for updates on what was being done on the car
8/13/2024
Ali A. VERIFIED CUSTOMER
My thanks to Jacob for accommodating me and for the good job you did on the car.
8/12/2024
Ned T. VERIFIED CUSTOMER
He doesn’t need to contact me. In fact, we already discussed my complaint and it has nothing to do with him. My complaint is with your policy to adding on an extra fee in order to use my credit card.
8/10/2024
Keith S. VERIFIED CUSTOMER
Trey didn’t seem to try to sell me on unnecessary stuff like a diagnostic fee when it wasn’t really needed yet.
8/9/2024
Connie S. VERIFIED CUSTOMER
Good job done on time and complete.
8/9/2024
Greg L. VERIFIED CUSTOMER
Nothing additional to add ..
8/9/2024
Kasem K. VERIFIED CUSTOMER
The care and help I recieved was very good. Thank you .
8/9/2024
Lindsay H. VERIFIED CUSTOMER
Professional, quick service
8/8/2024
Heather B. VERIFIED CUSTOMER
Nick was great! He tried to make sure I wouldn’t leave with the same problem I came in with but they found nothing, but it was for the lack of trying. I appreciate him listening to me and trying to run every test to make sure all was well.
8/8/2024
Deborah B. VERIFIED CUSTOMER
Did a super job with balancing a cranky tire. Thank you so much!
8/8/2024
Lynda B. VERIFIED CUSTOMER
Great job as always!
8/8/2024
Donnie W. VERIFIED CUSTOMER
Jacob is always polite and takes time to answer questions.
8/8/2024
Gary G. VERIFIED CUSTOMER
Great service. I’m a satisfied customer
8/8/2024
Katherine G. VERIFIED CUSTOMER
He was really informative and helpful, got me in and out of there. They gave me an estimated time of when my car would be ready and it was ready sooner than that, for my first service on my car. I can say it went really well.
8/8/2024
Josh L. VERIFIED CUSTOMER
Total rip off
8/8/2024
Scott S. VERIFIED CUSTOMER
Our A/C not working was handled quickly and efficiently. Staff was friendly and great to work with.