You guys are always very polite and respectful and I appreciate that for me and all the others who come to your dealership thanks
8/6/2024
Steven H. VERIFIED CUSTOMER
He was professional and very nice and explained everything so that I understood what they was doing and even showed us where to wait
8/6/2024
Not-Provided C. VERIFIED CUSTOMER
Jacob was very good on getting me checked in and answered my questions very professionally and my car was ready on time.
8/5/2024
Stephen W. VERIFIED CUSTOMER
None
8/4/2024
Michael H. VERIFIED CUSTOMER
Trey is honest, courteous, and patient; your organization is represented in exemplary fashion by him, I would trust him with any vehicle issue and on top of all that he is a genuinely nice gentleman!
8/3/2024
Timothy T. VERIFIED CUSTOMER
Ok
8/3/2024
Martin A. VERIFIED CUSTOMER
You guys do a really good job and fast
8/3/2024
Lisa G. VERIFIED CUSTOMER
Nick acknowledged the issues, past and present, that we were having with our 2020 Honda Ridgeline. He began problem-solving from the get-go, and followed through until our truck was fixed. He was personable, and also a person of his word. Excellent service! Thank you, Nick! Also a shout out to Trey, who worked hard for us back in May when the wiring harness issues initially evidenced. Very appreciative of good service at Kokomo Auto World.
8/2/2024
Judith C. VERIFIED CUSTOMER
You have a fantastic service rep.. very thorough,courteous ,knowledgeable and patient.. I had a verrry positive experience!
8/2/2024
Ronald E. VERIFIED CUSTOMER
Nick is a keeper, very professional and kept me updated!
8/2/2024
Evan L. VERIFIED CUSTOMER
Nick was exceptional, and will be a valuable asset to your service department.
8/1/2024
Doug P. VERIFIED CUSTOMER
Anthony in service was very helpful and the valet service was prompt and convenient!
8/1/2024
Jewell S. VERIFIED CUSTOMER
Trey is great. He has always been the person my car has seen if there were any issues. He explains everything so well, and takes great care of my car. Would 100% recommend him to anyone.
8/1/2024
Kimberly H. VERIFIED CUSTOMER
Great job
7/31/2024
Danny M. VERIFIED CUSTOMER
Thank you. Anthony did a really good job & updated me frequently. I appreciate having the recall completed as well.
7/31/2024
Patricia R. VERIFIED CUSTOMER
Very nice and helpful.
7/31/2024
Jill C. VERIFIED CUSTOMER
The first part of the appointment was a little rough. My husband had brought the car previously and then an appointment was made for the next day. Nobody remembered speaking with my husband and it was like I was
going through the process all over again. After the tire was placed on the car, it was not calibrated. I had to ask for it to be calibrated. I probably could’ve looked in the car manual and figured it out, but after paying for this service, I think the technician could have completed the last step
7/31/2024
Matthew D. VERIFIED CUSTOMER
Every time we bring our vehicle for service, the technicians “find” 2-3 other things they think we need. This time started with windshield wipers, until I let the tech know that my husband had just replaced them a few months ago. The rear one was replaced just two weeks ago. I have leased every vehicle from you since 2001, but decided to purchase this one. My husband has also purchased his most recent Tacoma from you. However, it makes it hard to trust the service dept. when there is always something else. That had not been the case until this vehicle.