Service completed in under the estimated one hour. Diagnosis fully covered. Cost a couple bucks less than estimated. Very courteous experience
5/20/2025
Sandra C. VERIFIED CUSTOMER
Not a pleasant experience.
Still don't know if we got an oil change?!!?????
5/19/2025
Tina S. VERIFIED CUSTOMER
Amazing Staff
5/19/2025
Wade C. VERIFIED CUSTOMER
Jacob does a great job!!
5/18/2025
Charles R. VERIFIED CUSTOMER
He explained everything very well and suggested a possible cause for my vehicle's engine light coming on occasionally.
5/16/2025
Dennis H. VERIFIED CUSTOMER
Jeremy meet my exceed my excepting by follow up on a request I asked him. This was additional to my original service. He even pointed things to look for before performing this install. He even walked out to my vehicle to show me how to check. Thank you Jeremy!
5/16/2025
Patrick B. VERIFIED CUSTOMER
We live Kokomo Auto World. The staff are pleasant and helpful!
5/16/2025
Rey S. VERIFIED CUSTOMER
Jake was very accommodating, kept me updated on repair status, and informed of options to help cover repair costs. Thanks Jake!
5/16/2025
Stephen H. VERIFIED CUSTOMER
Thank you for the continuing great service very satisfied
5/15/2025
Steven B. VERIFIED CUSTOMER
Good thanks
5/14/2025
Ashley J. VERIFIED CUSTOMER
Dropped vehicle for oil change & tire rotation / balance. Mentioned my steering wheel shakes & in the past I was told it was a tire balance issue. He said the lug nuts were probably just not tight (recent flat tire that was patched) & maybe I would need a rotation. Said balance costs more so we’ll just rotate today & see if that fixes it. It did not. I called the number on the business card he provided less than 24 hours later & left VM stating steering wheel still shakes bad & I need it fixed. Now it’s been almost 24 hours since that VM & I’ve received no communication from him. I have to drive 3 hours on the interstate to Ohio on Friday.
5/14/2025
Sandra E. VERIFIED CUSTOMER
Jessica was very helpful. A great asset to your company!
5/13/2025
Susan L. VERIFIED CUSTOMER
Please call if my comments did not go through
5/13/2025
Chaston S. VERIFIED CUSTOMER
Was easy as can be.
5/13/2025
Jeffray K. VERIFIED CUSTOMER
Jessica is very professional and a great asset to the service department. The service department in general excellent!
5/13/2025
Carol C. VERIFIED CUSTOMER
Always great service!
5/13/2025
Jennifer P. VERIFIED CUSTOMER
Quick and organized
5/12/2025
Darrell S. VERIFIED CUSTOMER
Smooth experience
5/12/2025
Diana H. VERIFIED CUSTOMER
Anthony was very friendly and professional. Also, one of the sales staff (Trevor ?) was able to help us with a problem we had been having with the media set up. He, too, was very friendly and very helpful. We appreciated his help.
5/12/2025
Zadie W. VERIFIED CUSTOMER
If I remember correctly, the agent's name is Anthony. He's always super nice and informative.