Jacob was very courteous and helpful. I always feel taken care of when I bring the car in. Thank you
6/4/2025
Richard H. VERIFIED CUSTOMER
At my check in I was told my “estimated “ charge for my services would be 615.89 and when it was time to pay it cost me 827.72 and when I asked why the excuse I received was the transmission fluid and transfer case fluids are expensive.
If a Honda repair shop doesn’t add the cost of the fluids in their estimate that in my book is deceit
The amount of oil is included in the cost for a oil change!
A Honda service department should know how much fluid and parts it takes for the changes and add the cost in the estimate
If I’m not seeing this correctly please convince me otherwise
6/4/2025
Venola V. VERIFIED CUSTOMER
Everything was fine but the price, there was a special online when I booked it but wasn't applied when I picked my vehicle up. I stated it to the advisor and she showed no concern on the matter.
6/4/2025
Cynthia H. VERIFIED CUSTOMER
Very efficient and quick, I’ll feel better about my trip to Virginia now.
6/3/2025
Julie A. VERIFIED CUSTOMER
Jessica was outstanding in her respectful, courteous and professional approach was very much appreciated. We also were greeted by Josh who is part of the service management team. Satisfaction in the entire experience.
Thanks so much!
6/3/2025
Sherri C. VERIFIED CUSTOMER
Everyone was very nice. Trey.was very nice and I didn’t get the guy with real short curly hair name but he was extremely nice and explained more and stayed over i believe. Thank you
Sherri C
6/3/2025
Joann K. VERIFIED CUSTOMER
A job well done. I'm completely satisfied.
6/3/2025
Darrian M. VERIFIED CUSTOMER
Very friendly & professional ????
6/1/2025
Robert L. VERIFIED CUSTOMER
Good work, at a good price.
5/31/2025
Mark L. VERIFIED CUSTOMER
I was very pleased with the service experience today. I have more to write but won't do it on my phone like this.
5/31/2025
Andrea D. VERIFIED CUSTOMER
Great job. Very happy with the service.
5/30/2025
Keith L. VERIFIED CUSTOMER
Trey was very helpful once again. He's always great
5/30/2025
Judy B. VERIFIED CUSTOMER
Everyone was wonderful the lounge/waiting area was clean and had nice amenities.
5/30/2025
Jeffery H. VERIFIED CUSTOMER
Jack is always professional and friendly!
5/29/2025
Jan M. VERIFIED CUSTOMER
Always very professional, courteous, and a very smoothly run operation.
5/29/2025
Debra E. VERIFIED CUSTOMER
Jessica was very kind to assist with my car issue. I appreciate her.
5/29/2025
Dale K. VERIFIED CUSTOMER
Waited 2 hrs to find out that I owed 159.98 to find out that my Gas cap was not tight enough.? Somewhat disappointed !
5/29/2025
William B. VERIFIED CUSTOMER
Everything went great at this location might always I don't mind driving over 30 minutes to have my vehicle serviced because I'm always treated so well here.
5/29/2025
Connie L. VERIFIED CUSTOMER
I am always satisfied with my Honda dealer, they have great service. Thank you.
5/29/2025
Jilaine A. VERIFIED CUSTOMER
Jessica answered my questions and was very polite and very helpful. Thank you.