Was very satisfied with communication and updates on what was going on. Very kind and courteous checked in with me every day. The only disappointment I have no vehicle to drive. I had to rely on other people to get me to and from work, which was very inconvenient for four days your service was excellent and the men weren’t very polite and helped an elderly lady, that had no idea what she was doing. Thank you again.
2/3/2024
Stephen W. VERIFIED CUSTOMER
Excellent service!
2/2/2024
Melissa O. VERIFIED CUSTOMER
I was overcharged, nothing was fixed—yet the warning light that was on is no longer on, and now the oil light is coming in.
2/2/2024
William D. VERIFIED CUSTOMER
Happy with your service and love our Rav4 and Toyota tacoma.
2/1/2024
Seyed Z. VERIFIED CUSTOMER
Over all it’s was a good experience. Thank you
2/1/2024
Yan H. VERIFIED CUSTOMER
Thank you for the wonderful service!
1/31/2024
Monty A. VERIFIED CUSTOMER
Thank you again
1/31/2024
William H. VERIFIED CUSTOMER
A job well done I always come back
1/31/2024
Ronald E. VERIFIED CUSTOMER
I’ve been bringing my cars for tune up for several years
My service time has been right at an hour for tune service
I always schedule appointments around my cars tune up, knowing it has taken at an hour for service
Today I was there an hour and half
They were NOT as busy as I’ve seen in the past.
I had appointment that I had allowed a half to get to after my car tuneup and I had 15 min today
I still will continue to “highly recommend “ Kokomo Toyota
1/31/2024
Arlyn B. VERIFIED CUSTOMER
I love the new system where I would get text during the procedure
1/31/2024
Stefanie N. VERIFIED CUSTOMER
Trevon always takes care of all my needs. He has made my experience at Honda awesome. He goes above and beyond to make sure all my questions are answered.
1/30/2024
Bob Z. VERIFIED CUSTOMER
Great service
1/30/2024
Denella R. VERIFIED CUSTOMER
A bit disappointed the air pressure wasn't checked in the tires. Especially since I had mentioned the tire pressure light was on and we had put air in the rear passenger tire recently.
1/30/2024
Matthew J. VERIFIED CUSTOMER
Great customer service.
1/30/2024
Sandy R. VERIFIED CUSTOMER
Your service department is great!!! They always explain things to me and are so kind and caring
1/30/2024
Seyed Z. VERIFIED CUSTOMER
In the past 30 years, I have purchased several new vehicles from KAW, and have continuously had auto services done at KAW. I see two items that may make walk away from KAW:
1- service cost have become higher than (maybe significantly) other places.
2-KAW even charges extra when payment is made using a credit card. This doesn’t make a good impression, because almost all service providers do not do that.