Derek was great. The problem was that the only reason I came in was to have the license plate light caver replaced. When I got home, removed my belongings from the trunk and then closed the trunk, the thing the mechanics just fixed an hour earlier fell off my car and onto my garage floor.
4/2/2025
Joyce U. VERIFIED CUSTOMER
Great
4/2/2025
John S. VERIFIED CUSTOMER
Lisa was excellent and very professional. I greatly appreciate her help today.
4/2/2025
HOLLY B. VERIFIED CUSTOMER
Friendly, professional and helpful!
4/2/2025
J-WORD P. VERIFIED CUSTOMER
Excellent job ????
4/1/2025
Nicholas D. VERIFIED CUSTOMER
Zeb was very, kind, helpful and friendly.
4/1/2025
Jonathan H. VERIFIED CUSTOMER
Yes Derek was thorough from start to finish
4/1/2025
Stacey W. VERIFIED CUSTOMER
I don’t want to be negative, as I would like my experience to be a learning opportunity. Upon getting my vehicle back this afternoon I opened the hatch of my vehicle to find the interior roof damaged. No one mentioned this to me prior which was shocking. This is very frustrating due to the lack of communication to the damage of my vehicle. It’s almost like if you did not tell me and I did not mention it then you would not have to fix it. Thank you Andrew for taking the initiative and already ordering the part, thank you to the technician who was honest and reported the mistake, I just wish the service advisor was up front and honest about the mistake instead of saying nothing and leaving it for me to find. So please take this opportunity to learn and know it’s best to be upfront and honest with your customers, good or bad news being honest is always best and keeps customers respecting your business.
4/1/2025
Deborah D. VERIFIED CUSTOMER
Derek is an exceptional employee! He is extremely welcoming, helpful, insightful, and caring.
I feel blessed to have had his assistance with my vehicle.
4/1/2025
Timothy D. VERIFIED CUSTOMER
Friendly efficient service
4/1/2025
Thomas I. VERIFIED CUSTOMER
Pleasant, informative and precise
4/1/2025
Elizabeth P. VERIFIED CUSTOMER
Everyone at Toyota was extremely helpful and very sweet!
4/1/2025
Donna C. VERIFIED CUSTOMER
Zeb was very courteous and efficient in getting the job done for me. Thank you! I’m always happy with service at Aldermans!
4/1/2025
Carol B. VERIFIED CUSTOMER
Always perfect service and I appreciate the shuttle service with Rodger.
4/1/2025
Joseph B. VERIFIED CUSTOMER
Great service
4/1/2025
Jennie W. VERIFIED CUSTOMER
He was very helpful and I really appreciated his attention to my situation this morning.
3/31/2025
Michael T. VERIFIED CUSTOMER
Always great , Lisa is always friendly and Robert did excellent job on my truck.
3/31/2025
Nancy M. VERIFIED CUSTOMER
Derek was very courteous and helpful, explaining what I need to be prepared for in the near future.
I give him a 10.