I’ve been a happy customer since 2019. In the future, can we find a way to address all required indicator lights during one visit and discuss them with the customer? This would help avoid additional appointments within the same month. I don’t have time during my workday for multiple service visits.
8/2/2025
Jose P. VERIFIED CUSTOMER
K
8/2/2025
Calvin M. VERIFIED CUSTOMER
None
8/2/2025
Elmer L. VERIFIED CUSTOMER
We waited almost 4 hours fir a simple maintenance to be done. I was charged additional $75 to replace a fuse. I know a fuse doesn't cost that much. It doesn't take 5 minutes to replace it.
8/2/2025
Andrew M. VERIFIED CUSTOMER
I received great service and explanation of my tire condition and replacement needs.
8/2/2025
Christine W. VERIFIED CUSTOMER
Attentive staff, great customer service.
8/2/2025
Mary T. VERIFIED CUSTOMER
Vince is the best! Also all the team members who greet you when dropping off and picking up are so kind and friendly
8/2/2025
Robert M. VERIFIED CUSTOMER
The staff at Lexus consistently demonstrates the highest level of professionalism during every visit to this dealership.
8/2/2025
Shannon L. VERIFIED CUSTOMER
Kristina is the best
8/2/2025
Damian F. VERIFIED CUSTOMER
Your service team is excellent - courteous, very knowledgeable and professional, and extremely efficient. May Tech Advisor -V- is simply the best. They are timely on their diagnosis, and they give you all the relevant info, Including price, upfront. Then they work with you to manage the cost by telling you what is essential and what can wait. I’m am very leased with the service I get from Las Vegas Lexus.
8/2/2025
Hue L. VERIFIED CUSTOMER
Thanks
8/2/2025
Judy L. VERIFIED CUSTOMER
Very satisfying with the service department, especially with the advisor. No complaints at all.
8/2/2025
John R. VERIFIED CUSTOMER
Appreciated the loaner vehicle and efficiency.
8/2/2025
Andrew N. VERIFIED CUSTOMER
Kay and the Team were superb as always.
8/2/2025
Samuel T. VERIFIED CUSTOMER
The drop off process was super quick and efficient. Only issue I have picking up after completion. It just took too long; I guess I have to wait for the service advisor I dropped off with to be available in order to get the car? Overall though service is always good
8/1/2025
Earl F. VERIFIED CUSTOMER
Vahagn is always excellent to work with! We have worked together since our first 2008 purchase.
8/1/2025
Renato S. VERIFIED CUSTOMER
Good service
8/1/2025
Romeo B. VERIFIED CUSTOMER
Excellent service as always from Vince our service advisor
8/1/2025
Marlene H. VERIFIED CUSTOMER
Kristina is great rep for your company.
8/1/2025
Melissa W. VERIFIED CUSTOMER
Yes I feel if there was an agreement for the loaner car that should have been reviewed with me.