Thank you for always delivering excellent service. Javier always make me feel very important person.
9/24/2025
Lamberto S. VERIFIED CUSTOMER
Service is excellent, convenient. Please work on drying waterspots after the carwash. Minor item for the whole excellent experience !
9/23/2025
Maques P. VERIFIED CUSTOMER
Every single person I encountered was absolutely wonderful especially the gentleman at the entrance of the service department. I didn't get his name but he was so happy, positive, upbeat and has exceptional customer service skills. I loved him! And Kristina was exceptional, very friendly and funny. Best experience yet!
9/23/2025
Rattana C. VERIFIED CUSTOMER
Great service adviser
9/23/2025
Hemu P. VERIFIED CUSTOMER
Good service
9/23/2025
Jennifer B. VERIFIED CUSTOMER
Vince is always very helpful and goes above and beyond every visit. Thank you!
9/23/2025
Mother'S Care. VERIFIED CUSTOMER
Kristina is the best!
9/23/2025
Crystal D. VERIFIED CUSTOMER
Efficient experience today, very attentive team.
Great service! Thank you.
9/23/2025
Jeffrey J. VERIFIED CUSTOMER
My service agent Javier is great. Well organized, knowledgable and prompt. But your system checking in cars for service, then delivery of car after service at pick up needs improvement. Sloppy, unorganized and slow. Perhaps you need better staff, better organized staff or more staff.
9/23/2025
Heather H. VERIFIED CUSTOMER
Kristina is always very informative and provides frequent updates on my vehicle. I would definitely recommend her as a service agent.
9/23/2025
Clara S. VERIFIED CUSTOMER
Vince Camino is an excellent Service Rep. He always makes sure we understand needed repairs and takes wonderful care of us and our Lexus. Vince is patient as well as professional.
9/22/2025
Jinna R. VERIFIED CUSTOMER
As always, excellent service rendered. Javier explained well the condition of my car.
9/21/2025
Vanessa &. VERIFIED CUSTOMER
Joel is the best. He’s why we keep going back!
9/21/2025
Michael F. VERIFIED CUSTOMER
Well done as always. Thank you Lexus of Las Vegas team!
9/20/2025
Eloisa G. VERIFIED CUSTOMER
Thank you
9/20/2025
Sheryl L. VERIFIED CUSTOMER
Excellent service
9/20/2025
Felice D. VERIFIED CUSTOMER
Always friendly and very helpful with all type of questions on my vehicle
9/20/2025
Juanita J. VERIFIED CUSTOMER
I sent to our advisor:
Thank you for taking good care of us! You were very nice in helping us. It’s never fun when your vehicle breaks down! We’re gone just over 60 miles with no issues!! Just 500 more to get home. Hopefully it was just a freak issue! Let your mechanics & all involved know how much we appreciate them!!
9/20/2025
Joseph M. VERIFIED CUSTOMER
I appreciated Ceasars help, he was very friendly. However, I felt like every other tech and service consultant I interacted with lacked knowledge on these vehicles. And the attitude from Kay was not friendly. Being my very first service appointment at Lexus with my new vehicle was not a positive experience. Not looking forward to future visits.