Did not solve anything and I do not agree with their assessment. However the loaner car was SUPERB!
WOULD LIKE TO SPEAK TO A CUSTOMER SERVICE REP.
5/18/2024
Markus V. VERIFIED CUSTOMER
Really happy about the service
5/18/2024
Manolo P. VERIFIED CUSTOMER
Very accomodating
5/18/2024
Steve M. VERIFIED CUSTOMER
She's a gem! Professional and courteous! Her customer service is unsurprised!
5/18/2024
Try H. VERIFIED CUSTOMER
The service very good I'm happy with that
5/18/2024
Sandra H. VERIFIED CUSTOMER
Outstanding service….Thank You Javier!
5/18/2024
Adrian C. VERIFIED CUSTOMER
I received the car with a stain on the skin of the driver's side door, which cannot be removed; the driver's front seat was dirty. I have photos as evidence of what happened. When I returned to the Dealer, it was already closed. Someone must answer for the damage caused to the leather inside the car.
I feel outraged and frustrated by this terrible service.
5/18/2024
Antonino P. VERIFIED CUSTOMER
Javier seems to be a very honest person. I feel that he’s someone that I trust the most when it comes to service recommendation.
5/18/2024
Lance G. VERIFIED CUSTOMER
V is the best
5/18/2024
Odessa S. VERIFIED CUSTOMER
All good-Vince is always very professional providing a POSITIVE experience !
5/18/2024
Cecilia 9. VERIFIED CUSTOMER
This is my 2nd experience with Lynn. She is great to work with. Very knowledgeable and thoughtful. 5 stars.
5/17/2024
Kathy E. VERIFIED CUSTOMER
Excellent as always. Thank you
5/17/2024
Renee A. VERIFIED CUSTOMER
Your staff are all very nice and accommodating. Thank you Vince my energetic service manager for showing me the 2024 Lexus Rx350 which i fell in love right away. Leo in the financial department explained thoroughly everything and help me process to purchase my dream car I would like to thank Vince Nakar the sales person who help me a lot transferring my dtuff from my car to my new car , he made sure evrything is ok and guided me with the operations on how to do everything with connecting my phone how to adjust mirror and everything Overall everyone had shown excellent work Thank you ftom the bottom of my heart
5/17/2024
Ronald R. VERIFIED CUSTOMER
Kristina was great, but problems still exist. May be back.
5/17/2024
Matt P. VERIFIED CUSTOMER
Craig is the best in Las Vegas!
5/17/2024
Lily Z. VERIFIED CUSTOMER
Okay
5/17/2024
Michael T. VERIFIED CUSTOMER
Great
5/17/2024
Chiharu T. VERIFIED CUSTOMER
Javier was very nice and professional. Service was very fast and efficient. I always amazed how you guys take care of customers. I’m glad that I bought my Lexus from you guys. Thank you so much for your work.
5/17/2024
Helen D. VERIFIED CUSTOMER
I was very satisfied with the service there !
Everyone was very friendly , helpful and nice.
Thanks again for your service.
Helen Lowe-Davis