At Lexus, everyone treats you very well, and Mr. Javier from the service department is extremely polite, generous, and a very good friend to his customers.
1/20/2026
Krasimira B. VERIFIED CUSTOMER
Kay Andrade was very professional and kind
She helped me and the car was fine on time as promised
Krasimira B
1/19/2026
Mark S. VERIFIED CUSTOMER
Recently brought my vehicle in for for schedule maintenance. My service advisor Henry was very professional, polite and attentive to all my questions and needs. I appreciate the pleasant ambiance in the reading room as well. Thank you so much! Lexus
1/18/2026
Doug R. VERIFIED CUSTOMER
Professional, knowledgeable and courteous. Thanks Kristina.
D
1/17/2026
Jody E. VERIFIED CUSTOMER
Quick check-in and timely service
1/17/2026
Jamie M. VERIFIED CUSTOMER
Service was performed in a timely manner and car was clean when picked up.
1/17/2026
Stacy S. VERIFIED CUSTOMER
Joel Gooding, my service advisor is a good dude. Friendly, trustworthy, n honest.
1/17/2026
Wook L. VERIFIED CUSTOMER
The service went great, and I’m satisfied with the maintenance.
1/17/2026
Heron V. VERIFIED CUSTOMER
Great communication, service advisors and techs are well trained
Thank you
1/17/2026
Laurie J. VERIFIED CUSTOMER
Joel is exceptional. !!!
1/17/2026
Pamela K. VERIFIED CUSTOMER
Joel was great and very helpful
1/17/2026
Virginia M. VERIFIED CUSTOMER
Kaye is such a wonderful representative of the Lexus Brand.
Always keeps me up to date- Keep her happy!! She's a gem **
Ginny Mapes
1/17/2026
The Wallace. VERIFIED CUSTOMER
Always efficient, priced well, and I have the best specialist, Joel. Thank you, as always.
1/17/2026
Robert B. VERIFIED CUSTOMER
Good service and accomplished in the estimated time. Well done!
1/16/2026
Monica C. VERIFIED CUSTOMER
Completely dissatisfied with picking up my car and finding a noticeable scratch on the drivers door. Receiving a phone call from my service representative and being told they watched a video that clearly shows no scratch was made to the vehicle. A video isn’t going to show if someone inadvertently made a scratch to the vehicle. I would like it to be taken care of at no cost to me. I have decided I will no longer utilize the Lexus services in Las Vegas after my stereo is taken care of and this scratch has been fixed as I’ve had nothing but poor results from both locations.
1/16/2026
Hans (. VERIFIED CUSTOMER
Service os awas amazing when I have it completed at LLV. Kristina is awesome as well.
1/16/2026
Neal K. VERIFIED CUSTOMER
Justin is great; been working with him for years; knowledgeable, responsive, friendly; great representative of your company.
1/16/2026
Rhona H. VERIFIED CUSTOMER
My job was not well done. I told the service team my passenger massage seat was not working. The advisor told me the service guy said nothing is wrong with it. I went home and tried it and it is still Broken ????. That is POOR service.
1/15/2026
Linda P. VERIFIED CUSTOMER
Everything went great! Thanks!
1/15/2026
Tonya H. VERIFIED CUSTOMER
Service consultant Kate as always had an excellent Lexus service experience at Lexus of Las Vegas and give them my ???? percent service recommendation