My Lexus is so dependable, I only need scheduled maintenance services. This Lexus Service Dept. is great. Kay is my service manager and always makes my experience 5+stars.
2/22/2025
Thomas R. VERIFIED CUSTOMER
Thanks for the quality and friendly service
2/22/2025
Saksit G. VERIFIED CUSTOMER
Great service, timely and courteous personnel.
2/22/2025
Doris B. VERIFIED CUSTOMER
Everyone was polite and courteous and efficient. The work on my car was done within 90 minutes which I was very happy about.
2/22/2025
Henry O. VERIFIED CUSTOMER
I’m in contact with Craig Kelly and I made clear my experience including why I will only return for warranty work so long as he can assure me of better service.
I will NOT spend another dollar at your service department again after my experience today.
I felt treated as a number rather than a person.
So I will not pay your business for such treatment.
One way you can make things better is to refund me what I paid, aside from the parts.
2/22/2025
Natalie V. VERIFIED CUSTOMER
Great service!
2/22/2025
Abraham O. VERIFIED CUSTOMER
Very satisfied with the treatment we had.
2/22/2025
Cherry R. VERIFIED CUSTOMER
Friendly professional and painless
2/22/2025
Chris V. VERIFIED CUSTOMER
Thank you
2/22/2025
Michael C. VERIFIED CUSTOMER
It was an incredible experience, you made it very easy for me to drop my car off. Got a ride to my office, was able to get all my work done. Come back pick up my car within minutes and on my way. This is the kind of service you pay for
2/22/2025
The Carlos. VERIFIED CUSTOMER
Javier,as always,was very professional
2/22/2025
Shalimar R. VERIFIED CUSTOMER
Very happy with my car & staff
2/22/2025
Rudolf T. VERIFIED CUSTOMER
The video multipoint inspection is a great idea. I like how I'm left in peace while I wait for my car. Example, nobody trying to convince me to trade up my car while I wait. Overall a very pleasant experience.
2/22/2025
Jp P. VERIFIED CUSTOMER
My pleasure!
2/22/2025
Enrique L. VERIFIED CUSTOMER
Always special!
2/22/2025
Maureen G. VERIFIED CUSTOMER
The service was excellent and efficient! Vince was great with follow up!