Advantage Toyota of River Oaks Auto Repair Service

Good service on the car thank you

Simone made me feel at ease because I was very frustrated with Toyota. What i can say about her is that she's very professional, in fact she's exceptional

Thank you

Symoe was absolutely amazing, very professional, my wife and I will probably do business because of her service

I felt they were being fair and honest.

Want to say the Miguel did a great job and he honestly made my car run a little bit better whatever he did he deserves a race and I hope that she's going to take care of him because he's a great mechani

Courteous and friendly.

Ok

I came in for maintenance without a scheduled appointment and was seen in a very timely manner.

It was a very high tension experience. When I got there, no one really directed me where to go. I stood by my car. The porters were the ones who were the most friendly. When I finally got my service agent, he looked like he was gonna have a heart attack. And then really wasn’t thorough about follow up. I needed someone to drive me somewhere kind of directed me to just stand somewhere, but didn’t give me any more direction. Then when I needed to be picked up, I never got a response back, I called the service center. They told me that someone was going to reach out and no one did. So I called an Uber, in about two minutes before the Uber came. The porter from Toyota picked me up. I had to cancel my Uber and pay seven dollars for the cancellation fee. Then when I got back to pick up my car, no one welcomed to me, luckily, I know the procedure so I walked up to the cashier. Paid, and got my key. I saw my service advisor. He didn’t even look up at me, just stood at his kiosk. Again no follow up. And I just left. This is the second time I’ve had a bad experience here, it’s so convenient and right near my house. But I’m not sure if I’m coming back. I did order a part, I already pre-paid for it. That would be the only thing I would come back for.

The work was done to my car was done satisfactory Alsi I appreciate that taken home while work was done to our and pick up from and driven to dealership to pick up our car

Great looking out for me and explaining everything to me 100 percent happy with my visit.

They did a wonderful job

Excellent service,No charges due to previous service,Thanks to my vehicle technician.

Thank you Nick for listening to what I came in for. Thank you for the quote of my next service to be performed. See you soon.

No

Great job well done ????

All went well

Very helpful and caring, have a great attitude.

Job well done.