Symone is very customer focused. On two separate interactions I received high level of service. Symone is very courteous and professional when communicating. She is an asset to your dealership..
10/12/2025
Martin D. VERIFIED CUSTOMER
Symone took EXCELLENT care of two travelers in need, with the wonderful assistance of the rest of the service department. All went above and beyond to allow us to continue our journey. Deeply grateful to everyone!
10/11/2025
Claudette R. VERIFIED CUSTOMER
Your employees charged me over $600 for the replacement of two bulbs. It took your employees about 2 - 3 hours to replace the bulbs on a 20 year old vehicle. Unbelievable!
Claudette R
10/11/2025
Ricardo S. VERIFIED CUSTOMER
Simone os the best she is friendly and pays attention to detail and get me done ASAP.
10/11/2025
Nina W. VERIFIED CUSTOMER
When I purchased that vehicle, I had a five year maintenance plan, but because you are claim, you don’t have a record of it and my papers are stolen now I have to pay out-of-pocket that has nothing to do with the maintenance people themselves. I have a big problem with the system at Toyota, but at the end of the day, my vehicle still needs service, but I was robbed of two years of service that I paid for.
10/10/2025
Dorothy B. VERIFIED CUSTOMER
Great job and excellent service as always.
10/9/2025
Phyllis B. VERIFIED CUSTOMER
I don't know if tech checked my brakes,I hear them as im backing out of my driveway, otherwise so far im ok with service
10/9/2025
Frankie R. VERIFIED CUSTOMER
Up front estimates of service to be done. During rotation of tires, a nail was found in one. Tire repaired.
10/9/2025
Shiyong S. VERIFIED CUSTOMER
The service was excellent
10/8/2025
Todd R. VERIFIED CUSTOMER
The service manager is great. I was in and out of the dealership in less than an hour for an oil change.
10/8/2025
Ignacio A. VERIFIED CUSTOMER
Everything was excellent and I have alot off experience in dealers I love toyota river oak thank goodness for the people who work there
10/8/2025
Madonna C. VERIFIED CUSTOMER
Very pleased , keep me informed
10/8/2025
Vickie J. VERIFIED CUSTOMER
Courteous and helpful
10/7/2025
Roger B. VERIFIED CUSTOMER
Steven was very informative with updates on my vehicle. Great customer service. Great personality.1038582817
10/7/2025
Delphine G. VERIFIED CUSTOMER
I didn’t get a printout or a video diagnostic of what’s going on with my car today
10/7/2025
Terese J. VERIFIED CUSTOMER
I had a marvelous experience.
10/6/2025
Eugene B. VERIFIED CUSTOMER
Just to say thanks again for your prompt and professional service