Gary was very professional and did a great job on his part. I am not completely sure that the problems have been resolved. Will wait to see if additional messages come up on my display.
1/17/2024
Alex R. VERIFIED CUSTOMER
I waited 1 hour and 45 minutes for a simple oil change. Which would have been better if I wasn’t told it would take about 45 minutes. I sat in the waiting room watching other customers come and go. As a business owner I get that mistakes happen and I am appreciative of you not making me pay. Just for future reference I would inform people of a longer than expected wait so they aren’t waiting around not knowing.
1/17/2024
Josh S. VERIFIED CUSTOMER
10/10 recommend
1/14/2024
Derek J. VERIFIED CUSTOMER
When I called about the price you told me one price. And you charged me another It was $40 dollars more at the same time I got a text about a vehicle you want me to buy well that’s not going to happen you lied to me
1/14/2024
David C. VERIFIED CUSTOMER
Efficient, waiting room was nice and clean, kept me informed and friendly staff.
1/13/2024
Brooke O. VERIFIED CUSTOMER
Called to get service scheduled on the park assist recall and an oil change. Was able to get in very timely. I was under the understanding that both the recall and oil change would be completed on day of service as that’s what I made the appointment for. . I got there to check in and was notified part would have to be ordered for recall and I would have to come back for another appointment to get the recall done. I just recommend better communication on scheduling services where someone is not expecting both to be completed and very frustrated when told
Something different upon arrival.
1/12/2024
Rickey M. VERIFIED CUSTOMER
He was friendly & very helpful & prompt service.
1/11/2024
Lynn C. VERIFIED CUSTOMER
I recently realized that we've known Grace and her family for a long time. She has grown up! Yes, everyone was very courteous and professional. Thanks.
1/11/2024
Paula D. VERIFIED CUSTOMER
I brought my vehicle in promptly at 11 AM for an oil change I requested if it needed the tires rotated to do so I was there for two hours for this oil change and tire rotation. No one came out to inform me of anything except the cashier who noticed I was still sitting there after two hours, and went to check on things I was given a 25% discount at my next oil change. Unacceptable.
1/10/2024
Jewell M. VERIFIED CUSTOMER
Excellent service
1/10/2024
Anita S. VERIFIED CUSTOMER
I went there only for a service call, but left with a new vehicle. Extremely happy and satisfied with all the members of Frank Leta Buick
1/9/2024
Steve T. VERIFIED CUSTOMER
Very satisfied with everything and everyone at your dealership, not so much with GMC, I don’t think a 2021 $82,000 truck should need a new fan belt at 44,621 miles. Do you?
1/7/2024
Darin B. VERIFIED CUSTOMER
The guys at Frank Leta are so nice and had fast service
1/6/2024
Darrell S. VERIFIED CUSTOMER
Awesome team work Terra Gross is a sweetheart
1/6/2024
Vicky B. VERIFIED CUSTOMER
Quick
Efficient
1/6/2024
Craig C. VERIFIED CUSTOMER
The low coolant light came on and stayed while driving home I had to add coolant
1/5/2024
Joel A. VERIFIED CUSTOMER
Yes
1/5/2024
Gerard D. VERIFIED CUSTOMER
Good job! Thank you.
1/5/2024
Sarah B. VERIFIED CUSTOMER
Lack of communication, took double the time originally told, and the check engine light was back on within an hour