Two of the issues were not fixed because the technician said nothing was wrong. I had explained the problem when I scheduled my appointment. The service department called for more clarification which I provided. I picked up my car to learn that the repairs were not made and had to show the office lady the issues. She promptly told me should would get the parts ordered that day and she will call me to schedule another time to come in for the repairs to be completed.
6/27/2024
Kenny H. VERIFIED CUSTOMER
I was quoted a price for fixing the air deflector on the sunroof of $584 and when I picked up my car the price went to $740. Which is very expensive for putting on the air deflector. If this is how you do business , I will NOT do business with you any more. I will go someplace else to get my car worked on
Kenny
6/27/2024
Jon R. VERIFIED CUSTOMER
Terra was pleasant, and she was able to get me in and out quickly. With all the turnover in the the service department, it is also good to have a familiar face.
6/25/2024
Gerald C. VERIFIED CUSTOMER
My representative explained everything that was needed and the cost thoroughly and was very friendly. My driver was friendly also.
6/23/2024
Andrea R. VERIFIED CUSTOMER
Thank you for the great service and care of my mustang.
6/23/2024
Mary C. VERIFIED CUSTOMER
She never called me on the first day and my appointment was at 9:30. I finally called at 3:30 to see what was going on. Then on the second day she again did not call me to tell me what you recommended to have done for the 75000 miles and just did everything. You are so lucky I had $920 dollars. If not what would you have done if I could not afford it and did not authorize the work to be done. Vey unhappy you lost my business
6/22/2024
Lawanda J. VERIFIED CUSTOMER
Terra was great to work with. She got it did sufficiently and I couldn't believe how quite the guys work to get this did. I don't think we were there 20 mins, Before our car was ready. Keep up the good work.
6/22/2024
Roger W. VERIFIED CUSTOMER
Very satisfied on my first time at Frank Leta Buick. Everything went great. Jonathan is top notch. Thanks.
6/20/2024
Sandy R. VERIFIED CUSTOMER
I was very much satisfied he was very polite and very respectful thank you so much
6/20/2024
Larry E. VERIFIED CUSTOMER
Oil change done ok, except he did not remove old reminder for next oil change.(
6/19/2024
Portia Z. VERIFIED CUSTOMER
Thank you for the service
6/19/2024
Angela R. VERIFIED CUSTOMER
It only took 40 Minutes to change my oil and rotate my tires. The staff was very nice and polite.
6/19/2024
Leslie S. VERIFIED CUSTOMER
Jon was very helpful and completed every request
6/19/2024
Joe C. VERIFIED CUSTOMER
I arrived earlier than my appointment and was told that was not a problem. I was very pleased with the people who greeted me. I was also pleased how quickly they changed the oil in my vehicle.
6/19/2024
John K. VERIFIED CUSTOMER
Over charging $900.00 to change headlight when leaving signal light beside headlight would not work got no satisfaction on you fixing the signal light
6/18/2024
Debbie S. VERIFIED CUSTOMER
Good service
6/18/2024
Ernest Y. VERIFIED CUSTOMER
I was very satisfied she's awesome very professional I could go on. Thank you Terra????
6/18/2024
Kyle H. VERIFIED CUSTOMER
Absolutely not, terrible.
6/15/2024
Douglas B. VERIFIED CUSTOMER
Terra and everyone at Frank Leta were friendly and professional. Great experience!