Failure to follow up. My car is scheduled for tomorrow, we'll see if it finally gets fixed.
10/27/2025
Tony P. VERIFIED CUSTOMER
Tobias is a great person. He cares about your concerns and acts upon them. Very understanding that we have paid good money for the vehicle and want's you to be satisfied with your purchase. Very busy person, but handles everything correctly. In my opinion he needs a raise ????
Thank you,
Tony
10/25/2025
Claudia S. VERIFIED CUSTOMER
Terra was great. My overall experience was not great and it’s not the first time.
10/25/2025
Deborah S. VERIFIED CUSTOMER
Tobias is a very kind and attentive young man. He ensures the customers are well taken care of and are satisfied.
10/25/2025
Kenneth M. VERIFIED CUSTOMER
Terra Gross is very friendly. She is knowledgeable in what she does. It's always a pleasure to do business with her. Everyone at Frank Leta are very friemdly
10/25/2025
Emma B. VERIFIED CUSTOMER
Tobias was amazing and thorough with his job
10/24/2025
Scott K. VERIFIED CUSTOMER
Though the time was more than expected I appreciate the diligence of yoyr team, thank you again!
10/24/2025
Larry M. VERIFIED CUSTOMER
The vehicle has transmission issues and parts have been on order for 6 weeks. Have been unable to get a loaner, and was suppose to get a rentall. This has been a real problem & I need a dependable vehicle
10/24/2025
Loriann P. VERIFIED CUSTOMER
Still haven’t heard back from when my car is getting picked up and serviced. I dropped my car off and it was brought back to me for an emergency with an employee. I was told I would get my car picked up and dropped back off to me and this has been weeks ago.
10/24/2025
Carolyn S. VERIFIED CUSTOMER
Quick appt to find problem. Friendly staff.
10/23/2025
Karen S. VERIFIED CUSTOMER
Efficient
10/22/2025
Teresa H. VERIFIED CUSTOMER
Fantastic service!
10/22/2025
James B. VERIFIED CUSTOMER
Courteous, efficient and friendly!
10/21/2025
Thomas D. VERIFIED CUSTOMER
Thank you
10/21/2025
Willie R. VERIFIED CUSTOMER
Tibia was very polite, and professional with me both on the phone also in person. He's a great asset to your team.
10/21/2025
Stephen H. VERIFIED CUSTOMER
It took nearly 5 hours to complete service that should have only taken 3 hours
10/18/2025
Joyce B. VERIFIED CUSTOMER
Very kind
10/18/2025
Joe C. VERIFIED CUSTOMER
Everyone was extremely polite and professional.
10/17/2025
Brenda H. VERIFIED CUSTOMER
Tobias isvery polite & a kind person. He was very easy to talk to & I felt like he listened to me.