Thank you for fixing my Land Cruiser and letting me enjoy the Tacoma loaner.
11/16/2025
Lisa D. VERIFIED CUSTOMER
Kevin always does a great job! Best service in Colorado Springs!
11/16/2025
Tj C. VERIFIED CUSTOMER
I set an appointment, was there early. Was told about an hour. Almost 2hrs later I asked about my vehicle. He checked with the technician, came back and said another 25-30 minutes. There needs to be better communication between service rep and technicians. I don’t usually complain but this was a bit ridiculous for an oil change. The service advisor is a really nice guy and apologized but this is not the first time this has happened to me.
11/15/2025
Nancy S. VERIFIED CUSTOMER
Great job. He keep me informed on my car’s repairs and answer all my questions
11/15/2025
James C. VERIFIED CUSTOMER
Kevin was helpful in explaining/answering my questions.
11/15/2025
Frank D. VERIFIED CUSTOMER
Excellent serviceE
11/15/2025
Robert W. VERIFIED CUSTOMER
After spending 14700.00on my Tacoma I think he should have inspected the job before handing me my keys.I paid In Full and there where things I requested to be done and were not.We are now getting things finished.
11/15/2025
Joseph W. VERIFIED CUSTOMER
Great service writer
11/15/2025
Chalandria S. VERIFIED CUSTOMER
The service I received-brake change- was extremely expensive. I've been a customer for over 7 years. I take my vehicle to Toyota for piece of my; to make sure the right parts are being used for my repairs and services, but it's entirely too expensive. There should be a customer loyalty/incentive program.
11/15/2025
Carl B. VERIFIED CUSTOMER
Excellent and professional service, couldn’t have been more pleased with their service and professionalism. Thanks guys. Carl B
11/15/2025
Steven G. VERIFIED CUSTOMER
OMG, Ashley is a diamond in the ruff, really customer caring and will go out of what would be the norm she surpasses that . Not enough words to espress my thanks to Ashley
11/15/2025
Whitney D. VERIFIED CUSTOMER
Very personable, reassuring, and straight to the point. 10/10
11/15/2025
Dylan L. VERIFIED CUSTOMER
Mr. Strather provides excellent service quality for our team every day! A pleasure to work with him, and a cool name to boot!
11/15/2025
Charlie E. VERIFIED CUSTOMER
Kevin is one of the nicest guys that I've ever encountered at your dealership. I'm going to contact him next week to have some of the work done that they recommended I get done
11/15/2025
Ashley M. VERIFIED CUSTOMER
Ashley was a delight and did a great job with my oil change. She was so busy and the systems were down, but she still had a smile on her face and joked and laughed with me when I was myself also secretly not having a good day. She is a gem truly. I hope you guys keep her around for awhile. :)
11/14/2025
Scott A. VERIFIED CUSTOMER
Ashley Malcom was great! She was happy, helpful, and took care of everything that I needed. I will definitely be back.
11/14/2025
Mike M. VERIFIED CUSTOMER
I can trust Scott to give me the right advice
11/14/2025
Tracy Z. VERIFIED CUSTOMER
My husband made an appointment for very specific things to be done on our vehicle. Half the things were not done. We were told those things aren't done in your service department. This is after being told by someone in your department those things could be done. Very unsatisfied with the miscommunication.
11/14/2025
Suzanne G. VERIFIED CUSTOMER
This Toyota Dealership is the absolute best, thank you!