Toyota of Colorado Springs Auto Repair Service

Very helpful and explained the issues in detail.

Ashley went above and beyond. Super friendly and attentive! Will definitely be back!

Thank you for excellence!

Randy was very helpful. He answered all my questions and he let me know the approximate time I would need to wait. He got me out in less time! I noticed that he did not stand above me, but bent down so he was at my level which made it easier to communicate. Thank you!

Jim greated me with a genuine smile, texted me when my car was done and gave me tips on when the service department is less busy. I’m retired so I can schedule during less busy hours. I want Toyota to handle all the Maintenance on my Corolla I bought new from Toyota if Colorado Springs.

Excellent service, clean and cozy waiting area - I felt well taken care of. Thank you!

My Camry deserves the best care

Work done in good time frame!

She was great! I’d love to work with Ashley again!

Great customer service and notifications via text messages

I will never be bringing my car back here. I dropped it off at 10:01, and it wasn’t ready until 2:49. There’s no reason on why it should have taken over four hours to get it done. The man that worked at the desk couldn’t even look at me when I was finally able to pick it up

5uper

Jim was very nice and answered all my questions

Jim is so professional and provides an amazing customer services! Thank you Jim for everything.

The service advisor Jim was extremely helpful and knowledgeable, he was able to provide the best advice and customer service support. Thank you Toyota for putting staff your customers can trust!!!

Great service & even got done early.

I would like Corwin Toyota to know that this was my first trip to your service dept in a few years. I despised the thought of ever returning (my sons urged me to give you guys one last try). My last experience with your service employees was shockingly rude and incompetent. ...right down to them returning my keys without the key fob- which I didnt notice..unti I had driven all the way back to Monument, parked and realized I couldnt unlock and leave the car- or start it again. The key fob, which was no longer on my keychain, they said had been thrown somewhere in the back of my car by the technician- and to "look for it" (not true- it was still in the service dept.)..and it was not reading correctly (true because the fob was not there). When I called back to the service dept they said "tough luck" and if I wanted to drive all the way back they might take a few minutes to figure out the "problem"...nevermind I couldnt start the damn car..I had to get the other fob from home (long story)...start the car and drive back- at which time the service tech magically planted the lost fob under my seat and walked away. I vowed never to return to the dealership where I actially purchased the damn car. I am glad I did, though...because today's visit was simple, honest, professional and quick. Totally different service dept than the previous time. Thank you

Very professional polite and delivered on his service promise Thank you Jim

Friendly and fast service!!!

The media software recall/update has been attempted on my tundra twice. I have had to wait 2+ hours each time for this update, but it has not worked due to an “error” each time. I would like to get this recall/update done and be sure that I won’t wait another 2 hours for nothing. Thanks, Matt