Although I was satisfied with the service (and with Scott Gardunio and Dan Morgan keeping me up-to-date about the issue), I’m having a tough time having full confidence with the issue of my cameras sporadically not working. This is a major safety issue for me because between the higher/wider seats and limited rear window visibility, I’m concerned about the lack of safety precautions. And with the recalls on other models having the same exact issues causing the same recalls for the same issues, I just don’t understand not being able to find a solution. I’ve owned 6 Toyotas in the past and this one is the only one I’ve had issues with.
11/27/2025
Mile H. VERIFIED CUSTOMER
I never spoke with or saw my advisor after the initial call. The diag performed had already been done by our techs and we told him the same. We wasted money on diag that solved nothing. We spent 3 hours on it this morning and found a failed plug on the HVAC system wiring harness. 250 bucks later, it is fixed
11/26/2025
Andrea T. VERIFIED CUSTOMER
Very quick service and easy check out!
11/26/2025
Edgardo C. VERIFIED CUSTOMER
The job was completed on time
11/26/2025
Mary T. VERIFIED CUSTOMER
Awesome people, awesome job !
11/26/2025
Carmen L. VERIFIED CUSTOMER
Good service it, I am happy with the service, will come back next time
11/26/2025
Matthew D. VERIFIED CUSTOMER
Randy is always great.
11/26/2025
Georgia C. VERIFIED CUSTOMER
Randy is the best. Anytime ive been to Toyota, he is very professional, timely and responsive!
11/26/2025
Brian D. VERIFIED CUSTOMER
Dan always takes care of us!
11/26/2025
Travis T. VERIFIED CUSTOMER
Good job.
11/26/2025
Rhonda B. VERIFIED CUSTOMER
Jim was extremely nice and very professional ,great service
I’m looking forward to being a regular customer
11/26/2025
Marla W. VERIFIED CUSTOMER
Kevin went above and beyond to help me with my new windshield wiper and nozzle for my Yaris. He was kind and helpful and I really appreciate him and his help
11/25/2025
Karen C. VERIFIED CUSTOMER
Very professional and great communication.
11/25/2025
Jeff D. VERIFIED CUSTOMER
Randy was professional and extremely courteous. He kept me informed and answered all questions I had pleasantly and to the detail I wanted.
11/25/2025
Edgardo M. VERIFIED CUSTOMER
I was offered something I knew I needed but didn’t know they would handle it at the dealership and to be honest, I always forget when I’m there
11/25/2025
Brett C. VERIFIED CUSTOMER
Service advisor was great, but just had a simple oil change with an appointment (no tire rotation or anything else).... took 1 hour and 40 minutes. Pretty unacceptable. Won't be doing that again.
11/25/2025
Sonya K. VERIFIED CUSTOMER
Jim was absolutely fantastic! He was professional, helpful and friendly. I truly enjoyed my experience today, and I will feel safe while traveling out of town.
11/25/2025
Mike C. VERIFIED CUSTOMER
Excellent service. Very courteous
11/25/2025
Laurie V. VERIFIED CUSTOMER
Scott Gardunio is amazing and kind. I would like him to be my service advisor from now on. Please make sure that happens. Thank you so much. Happy Holidays!