Sarah was kind and helpful from the minute she interacted with me. Gave me reassurance when I needed it. I love working with her.
5/20/2026
Andrew S. VERIFIED CUSTOMER
Very professional and understanding
5/20/2026
Vincent W. VERIFIED CUSTOMER
Took waaay too long to tell me nothing was wrong!
5/20/2026
Lauri W. VERIFIED CUSTOMER
Everyone was so professional and nice. We appreciate you.
5/19/2026
Peter D. VERIFIED CUSTOMER
She got our recall done very quickly as we were pressed for time
5/19/2026
Roger S. VERIFIED CUSTOMER
Was treated very well. Dealership was ran very professionally. She was very pleasant and accommodating. I was from out of state without an appointment.
5/19/2026
Janis Y. VERIFIED CUSTOMER
Thanks
5/19/2026
Scott C. VERIFIED CUSTOMER
After I got home I saw that the technician had left quite an oil mess under my truck after my oil change and also installed the filter access door on my aftermarket skid plate setup so tight that I could not remove it. I returned to the dealership to address the issue and Jim went above and beyond to ensure I was satisfied. He offered to clean up the oil spilled and took the time to find better bolts for my filter drawer. This kind of service is what makes a dealership successful. Jim deserves a raise!
5/19/2026
Brian D. VERIFIED CUSTOMER
It took over 2 hours for a 5000 mile.servixe and replacement of a trim strip. My time was wasted today by this service. I only brought it to make.sure I am good with the warranty requirements
5/19/2026
Carl G. VERIFIED CUSTOMER
Strather Shaw is a professional and a pleasure to work with.
5/19/2026
Ronald D. VERIFIED CUSTOMER
Service is always friendly, knowledgeable, not pushy and timely. Only delta is it seems some of the settings I have programmed get changed - interior lights on upon entry, door unlocked w/ driver door, headlights to auto for example. It would be appreciated if they would remain as dropped off so I don't have to reprogram each visit.
5/18/2026
Christine S. VERIFIED CUSTOMER
All my questions were answered! Thank you.
5/18/2026
Kimberly H. VERIFIED CUSTOMER
Excellent service. Strather has helped us many times. We are having these services done a little early here before we get PCSd to CA this summer.
5/18/2026
Josue A. VERIFIED CUSTOMER
Strayer Shaw provide the information I needed and was a very helpful and understanding. 100% recommend!
5/17/2026
Nisha V. VERIFIED CUSTOMER
Absolutely amazing! Thank you. Sorry for the mess in my car
5/17/2026
Hannah C. VERIFIED CUSTOMER
Strather was friendly but professional, and I appreciated the approach he took with talking to me about my car.
5/17/2026
Tanner M. VERIFIED CUSTOMER
Great service
5/17/2026
James C. VERIFIED CUSTOMER
I requested an oil change that wasn’t completed.
I paid for a tire rotation although I believe it is included as part of the maintenance plan.
I have concern that the tires were not rotated.
The paperwork mentions discussing zero recalls, which never happened and the truck has two open recalls currently.