Ashley is absolutely superb. Totally professional, knowledgeable and cares about the customer. She explained what was going to happen and then kept me updated on time. What the job was done we discussed it and she answered my questions.
She’s a pleasure to work with.
Thank You
5/9/2024
Gwen S. VERIFIED CUSTOMER
Thank you
5/9/2024
Donna C. VERIFIED CUSTOMER
Ashley gives great customer service, she is an asset to your establishment. I was very pleased!
5/9/2024
Gay K. VERIFIED CUSTOMER
Scott was terrific and very pleasant.
He took care of my situation quickly as I had no scheduled
Appointment, for that I’m very grateful.
5/9/2024
Stuart E. VERIFIED CUSTOMER
The Bluetooth is not working correctly, dropping calls, GPS and music periodically. I was told they could not do anything about this due to what they think might be a software update issue. I told them that losing GPS or phone while driving was a safety issue, they agreed and apologized for the inability to do anything about it at this time. The car is only 6 months old, this seems unacceptable to me.
5/9/2024
Dale F. VERIFIED CUSTOMER
I appreciate the extra steps taken to make sure my vehicle was good to go and I was satisfied, thanks.
5/9/2024
John P. VERIFIED CUSTOMER
Everyone there was fantastic
5/9/2024
Robert R. VERIFIED CUSTOMER
Scott is the GOAT!
5/8/2024
Debra M. VERIFIED CUSTOMER
Randy Lee did the best job I could ask, he should be commended for doing such great work. Estimates do not include shop materials and when you have a number of things done that money adds up and exceeds the estimates that were provided. Shop material estimates should be included in the entire estimate for the jobs so that Customer can take them into account before getting the service done
Also, someone went through my center console and through my glove box. I know because there were papers on the passenger floor that had been in the glove box, and the center console was in disarray.
5/8/2024
Trevor K. VERIFIED CUSTOMER
KC was extremely helpful getting my truck serviced and even went a step above in helping me get an Uber to work and back to pick my truck up when it was finished. Huge thanks to him and all the help he provided. He is a great addition to the team at Toyota motor city!
5/8/2024
Craig C. VERIFIED CUSTOMER
Fast, efficient service
5/8/2024
Anya J. VERIFIED CUSTOMER
fantastic service
5/8/2024
Peter Marcella. VERIFIED CUSTOMER
Great guy, JP!
5/8/2024
Rachelle P. VERIFIED CUSTOMER
Great job
Very happy
5/8/2024
Lorry B. VERIFIED CUSTOMER
Ashley was very competent and also very warm and friendly. She really listened! Pretty rare these days it seems.
She communicated well which means a lot to me.
5/8/2024
Ellen A. VERIFIED CUSTOMER
Thanks
5/8/2024
Lisa L. VERIFIED CUSTOMER
A very pleasant experience!! excluding the bill of course LOL