Waited two hrs and tires did not get balanced.
Other issues found, but he stated no time to see why or where I had an oil leak. Need to come back and keep an eye on it.
6/18/2024
Jody B. VERIFIED CUSTOMER
Nick was very professional throughout this service experience at Toyota of Colorado Springs. This was a second visit to finish a job, (some parts had needed to be ordered) and I had several questions upon intake. At no time did I feel he was rushing me, even if I was impacting the start to his day! He was friendly, professional, and thorough and a pleasure to work with throughout the process. And I felt he, his colleagues, and the organization as a whole, went out of their way to give me exceptional service and a very good value. This is a new car to us, and it is a nice feeling to start off with this support and service. Thank you.
6/18/2024
Jordan L. VERIFIED CUSTOMER
Scott is too legit
6/18/2024
Louise A. VERIFIED CUSTOMER
Thanks for the friendly, efficient service.????
6/18/2024
Janice M. VERIFIED CUSTOMER
JP is absolutely wonderful! He makes sure you are updated on what is going on and that you are totally satisfied with your service. I am totally happy with him and his team!
6/18/2024
Alyssa K. VERIFIED CUSTOMER
Nick was tremendously helpful even though we had some hiccups. He communicated well and kept us in the loop and worked hard to make everything right. We appreciated his help!
6/18/2024
Kelly F. VERIFIED CUSTOMER
JP is always very friendly and is easy to work with.
6/18/2024
Thomas S. VERIFIED CUSTOMER
Great customer service rep took care of my needs
6/18/2024
Dexter Y. VERIFIED CUSTOMER
JP was thorough in his inspection for leaks to the seal for transfer case and also a possible oil leak. He provided an honest assessment there were no leaks and avoiding unnecessary repairs. He kept me updated on the status of the repair. He provided excellent customer service. He is a great representative for Toyota and their service. I will request for JP on future services for my two Toyota vehicles.
6/18/2024
Barry C. VERIFIED CUSTOMER
Randy was very professional and courteous. I have never had a bad experience at Toyota service.
6/18/2024
Jed C. VERIFIED CUSTOMER
Scott took good care of our daughter’s truck, and handled my wife well. She is not a car person, and was not happy - Scott did good.
Thank you, Jed
6/17/2024
Adam B. VERIFIED CUSTOMER
JP was great!!
6/17/2024
Kaechelle B. VERIFIED CUSTOMER
Scott was very friendly and assisted me with getting the issue fixed. Thank you Scott!
6/17/2024
Teresa B. VERIFIED CUSTOMER
Great service
6/16/2024
Neal T. VERIFIED CUSTOMER
Scott is by far the best! He explained every issue very thoroughly and very professionally. It's employees like him that make me feel confident bringing my RAV4 to Toyota of Colorado Springs.
6/16/2024
Monica S. VERIFIED CUSTOMER
JP is greatly enthusiastic. Mans needs a raise
6/16/2024
Mark Z. VERIFIED CUSTOMER
The team at Toyota did an outstanding job from service manager Jp, to Tyler who worked on my vehicle. There is one outstanding individual named Justin, Justin is probably one the hardest working individuals I have ever seen at a car dealership. From valet he’s very organized and very friendly. I would like say I feel that mechanics have a very professional “ if this was my car how would I want someone to put their A game into the vehicle they are working on.” The dealership are blessed to have these individuals working for them sincerely, Mark Z
6/16/2024
Shannon F. VERIFIED CUSTOMER
Much better experience than the dealership across town which I live near to.