He was great! Explained everything, did not pressure to get work done. Was phenomenal to work with
9/23/2024
Leah E. VERIFIED CUSTOMER
I had to essentially beg my service advisor Ian Landi for updates on my vehicle, even still, he ignored me. He told me my vehicle would be completed the afternoon of Tuesday, September 17th. My vehicle was not completed until the afternoon of Friday, September 20th. My vehicle was dropped off at noon on Thursday, September 12th. Ian Landi was still at lunch, thus missing my intake appointment. He is a stain on your dealership’s reputation.
9/23/2024
Susan M. VERIFIED CUSTOMER
Kevin is always awesome. With great customer service and a kind smile everytime
9/23/2024
Mark B. VERIFIED CUSTOMER
Appreciated the personal touch with Service Manager and Service Department. Good Service as usual.
9/22/2024
Mark B. VERIFIED CUSTOMER
As always Randy was great to work with.
9/22/2024
Skyler S. VERIFIED CUSTOMER
Always great service from this service department and Kevin!
9/22/2024
Robert W. VERIFIED CUSTOMER
Rose was great. She explained everything in detail. Very personable. She made the experience very enjoyable. Great service experience... I will be back.
9/22/2024
Bengisu B. VERIFIED CUSTOMER
I loved her. She was very friendly and helpful. She had the right answers for every question I asked and if she didn’t have the information I needed then she immediately went ahead and consulted an employee who would have that information and gave me the answer I was looking for.
9/22/2024
Elaine R. VERIFIED CUSTOMER
Sarah was great. Personable and helpful. Kept me informed of the progress of the work.
9/22/2024
Joseph V. VERIFIED CUSTOMER
Ashley was very helpful when I asked her for a quote to put a lift on my 4runner. She is always so nice and cheerful. It's nice to work with people like her. I will ask for her in the future.
9/22/2024
Karen C. VERIFIED CUSTOMER
Ian was very thoughtful and considerate. I appreciate his kindness.
9/22/2024
Michael L. VERIFIED CUSTOMER
Very good
9/22/2024
Nancy T. VERIFIED CUSTOMER
It was a great experience. I wouldn’t hesitate to recommend them to friends.
9/22/2024
Michael H. VERIFIED CUSTOMER
Sarah is always professional and knowledgeable, we appreciate how personable she is with all our service interactions.
9/21/2024
Jesse M. VERIFIED CUSTOMER
The job/work on our vehicle was well done and completed in a very timely manner. We are both completely satisfied. Thank you so much.
Jesse and Whelmenia Mayo
9/21/2024
Chad F. VERIFIED CUSTOMER
Gus showed the vehicle and was very good. Austin Lampton was outstanding to work with. Best car buying experience I have ever had. I would definitely highly recomend Toyota of Colorado Springs to anyone.
9/21/2024
David A. VERIFIED CUSTOMER
Everything was great..... I just didn't get any updates. I'm happy
9/21/2024
Jake P. VERIFIED CUSTOMER
Very thankful yall were able to figure out the noise. I have taken to other shops and they couldn’t figure it out so glad I went to Toyota. I’ll probably have it in soon to either fix the compressor and or any other maintenance I need in the future. Thank you.
9/21/2024
Jim B. VERIFIED CUSTOMER
My tundra I still at your dealership. My truck has lost its ability to drive in 4WD.This warning came up at the dealership and I caught it while sitting in the garage after having it serviced. No tech noticed it on the dash. So no my experience wasn't great at Toyota or CS.
9/21/2024
Emily L. VERIFIED CUSTOMER
Nicholas was really great. He seemed to care about me and what I needed and made me feel really comfortable with what I needed and how he was going to address it. He was perky and fun. I appreciate his service!