After a joyriding incident with my last service visit, Ashley took the upmost care in dealing with my situation and making sure my VW came back to me not only fixed but better than it arrived. Top notch customer service.
11/24/2024
Stacey S. VERIFIED CUSTOMER
Ashley was amazing. She brought me right in and got me into a loaner car. She gave great customer service.
11/24/2024
Robert W. VERIFIED CUSTOMER
But your warranty is very hard to navigate
11/24/2024
Pamela R. VERIFIED CUSTOMER
Very satisfied by the excellent quality of care I receive from the moment I pulled in to the time I left.
11/24/2024
Not Provided. VERIFIED CUSTOMER
Ian in the service department was great to work with. The whole sales team as well was able to take my trade in and put me in a truck I love! I’ve bought three vehicles from Toyota of Colorado Springs and this is where I solely intend to do business in the future!
11/24/2024
Elaina R. VERIFIED CUSTOMER
Sarah was wonderful!
11/24/2024
Autumn B. VERIFIED CUSTOMER
You did not address the problem that I brought my vehicle in for in the first place. Then to top off all the frustration and work I had to do for your staff, they forgot to return my purchase agreement and warenty paperwork
11/24/2024
**** V. VERIFIED CUSTOMER
The service and troubleshooting was helpful. My only complaint is that I was quoted about 4000 dollars to replace a wheel bearing, strut and three ignition coils. That pricing is unbelievable considering I purchased the parts from auto zone for 600 bucks. I did it myself because that’s way too much money.
11/24/2024
Charles M. VERIFIED CUSTOMER
Started with it taking almost 2 hours for a scheduled oil change. Ween I got home I noticed they installed the oil filter access panel backwards. When I went to fix it the screws were not even hand tight. While looking at the skid plate there is oil all over. Did not see leaks it just appears they never clean up spilled oil after the change. I just would have expected more from a dealership.
11/24/2024
Sally L. VERIFIED CUSTOMER
As usual, the service and help from everyone, especially Scott and Nick was terrific! Thank you.
11/23/2024
Matt H. VERIFIED CUSTOMER
Thanks for the great service and the additional check up on my breaks today.
11/23/2024
Cj A. VERIFIED CUSTOMER
Really like working with Kevin. He was very helpful, and took the time to answer all my questions. I look forward to working with him again.
Cj A
11/23/2024
Michelle J. VERIFIED CUSTOMER
Excellent service!
11/23/2024
Nawana S. VERIFIED CUSTOMER
Ian got me in and out in record time. I told him, when I checked in, that I had a new puppy at home and didn’t want to leave him too long in his crate. Despite the fact that the service department was backed up when I checked in and my expected wait time was three hours, Ian got me out in less than an hour and a half! Great service from a great service department!
11/23/2024
Susan L. VERIFIED CUSTOMER
Really appreciate getting me in, as I am on the road travelling home from Wi to Calif. It is hard to find Toyota dealer along the way. My required maintenance light came on. Thank you so much.
11/23/2024
Christina S. VERIFIED CUSTOMER
Kevin is the best I've ever had taking care of my vehicle. The team behind doors are doing great job also. You guys rock
11/23/2024
Jared F. VERIFIED CUSTOMER
I feel a lack communication before purchasing a vehicle
11/23/2024
Rob A. VERIFIED CUSTOMER
Ashley was very helpful and professional.
11/23/2024
Corey S. VERIFIED CUSTOMER
Nickolas was great, very satisfied with the service.
11/22/2024
Stephan G. VERIFIED CUSTOMER
I adore Ashley! She has always taken excellent care of me and my vehicle needs. I feel extremely fortunate to have her in my corner now and long into the future. I look forward to working with her again in another 5,000 miles when my first oil change is due to be completed. Thank you Ashley for the wonderful service and care you provided me today.