Elizabeth was an excellent service advisor. She communicated with me during all aspects of my vehicles maintenance. I will bring my car back for all scheduled service.
11/14/2024
Michael L. VERIFIED CUSTOMER
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11/13/2024
Scott G. VERIFIED CUSTOMER
All issues resolved the 1st try
11/13/2024
Virginia W. VERIFIED CUSTOMER
Very nice & helpful tech. He answered all my questions & knowledgeable.
YOU NEED A SIGN POINTING TO NEW SERVICE AREA. I wasn’t the only car looking for the service area.
11/13/2024
John T. VERIFIED CUSTOMER
Great service
Great fellows!
11/13/2024
Mia J. VERIFIED CUSTOMER
This was the best service I have had at Toyota! Jonathon was so helpful and the service was quick. The new remodeled area for waiting is great! A very pleasant experience!
11/13/2024
Stephen Y. VERIFIED CUSTOMER
I was told my oil change and tire rotation would take 1 to 1 1/2 hours (appointment was at 0900). After I dropped it off, I called at 10:45 to get a status and was told service technician couldn’t be reached and that “an email will be sent to the technician and once they see that email, they will give you a call” which seemed odd to me. At 11:30 I still had not received any contact, so I had my wife drop me off in person and the service rep told me it would be another 20-25 minutes. I told them I would wait in the lobby area. It wasn’t until 1245 (there about) that a gentleman came and told me my truck was ready and that he was “totally unaware” that I were even here waiting. I normally have had good experiences with Baxter, but being over two hours late on the service and keeping me pretty out of the loop was a bummer today. The gentlemen offered his apology, but I felt pretty much like an afterthought all day.
11/13/2024
Sean C. VERIFIED CUSTOMER
Great! Very helpful
11/13/2024
Joshua M. VERIFIED CUSTOMER
Our vehicle still leaks
11/13/2024
Brant E. VERIFIED CUSTOMER
Awesome Job Done!!
11/13/2024
Amy R. VERIFIED CUSTOMER
Easy and good experience for service
11/12/2024
Janice B. VERIFIED CUSTOMER
Yes my vehicle was taken right on time and service has was completed on time so far so good , my brakes are working ????????????????
11/12/2024
Sharon R. VERIFIED CUSTOMER
Wonderful service as usual
11/12/2024
Mathew S. VERIFIED CUSTOMER
I went in for a service to have my rear rotor’s and brakes replaced with an oil change and i left with a vehicle that drove for 5 mile and all the sudden all dash lights lite up and my vehicle was not drivable i had to return the vehicle for further diagnosing and i am furious being stuck without a vehicle. When i brought the vehicle in there were no dash lights on now they are all on after your technicians worked on my vehicle. This is not the Baxter grantee i was promised when i purchased a 15,000 dollar vehicle less than 6 months ago .
11/12/2024
Sonja M. VERIFIED CUSTOMER
Nate was super friendly and made me feel comfortable with putting my vehicle in his hands. Would definitely recommend 10 out of 10!!
11/12/2024
SHALEEN B. VERIFIED CUSTOMER
Elizabeth was fantastic / even went above and beyond looking at notes and encouraging me to go through insurance for the mirror. Awesome experience all around, big thanks!
11/10/2024
Ross H. VERIFIED CUSTOMER
This was a very good experience. The work was done quickly and efficiently, and the person that help me was very professional. The coffee in the waiting area was fantastic.
11/9/2024
Susan W. VERIFIED CUSTOMER
Elizabeth was super. She was friendly and someone that I would definitely do business with again. You go girl!
11/9/2024
Bebs M. VERIFIED CUSTOMER
Thanks for doing a great job for my car maintenance service.