Ethan Feist is excellent. Highly professional and courteous.
4/3/2026
Cathy L. VERIFIED CUSTOMER
As always, the staff and service were excellent
4/3/2026
Brandon P. VERIFIED CUSTOMER
Danny did a great job communicating
4/3/2026
Ron V. VERIFIED CUSTOMER
Victor did a great job a the service advisor. Kept me informed about my vehicle
4/3/2026
Sara C. VERIFIED CUSTOMER
Very fast service! Thank you!
4/2/2026
Mckinley B. VERIFIED CUSTOMER
Dillon was great assistance to me in the operations of the gauges
4/2/2026
Ed K. VERIFIED CUSTOMER
Everyone was very helpful.
4/1/2026
Mackenzie H. VERIFIED CUSTOMER
Ethan is the best service advisor ever!
4/1/2026
Marcus N. VERIFIED CUSTOMER
Your team did a great job. Especially appreciate getting done on time since I had another obligation and because my Tundra was ready on time I made it.
Thank you again
Marc
4/1/2026
LESLIE J. VERIFIED CUSTOMER
He is great at his job
4/1/2026
Michael P. VERIFIED CUSTOMER
Ethan always provides excellent service. His customer service is always above and beyond.
4/1/2026
Richard E. VERIFIED CUSTOMER
-
4/1/2026
Brian A. VERIFIED CUSTOMER
The check in was great as usual, ethan is always professional. I dropped my truck off for oil change, knowing there was going to be an inspection and suggestions for repairs will follow. I like having my truck serviced in one place, especially by baxtor's certified toyota technicians.
that being said, this time was not awesome. Your crew suggested a tire i did not want. when i called to see if there were any alternatives, i had to leave a message. I did not receive a quick enough response, so I only allowed the oil change and one other service. I took a half day off to have my tire service and brake service were done by other companies.
first time i was a bit unhappy enough to fill out this survey.
3/31/2026
MICHAEL B. VERIFIED CUSTOMER
Great job as always. Thank you
3/31/2026
Mary S. VERIFIED CUSTOMER
Nathan is very polite, very professional and explains things well
No doubt, he is worthy of a raise!
3/31/2026
Stephanie S. VERIFIED CUSTOMER
Nick is always very kind and professional. I am always satisfied with my service experience through Baxter Toyota.
3/30/2026
Rose Mary. VERIFIED CUSTOMER
Appreciate the kindness shown. Very professional service!
3/29/2026
John W. VERIFIED CUSTOMER
Very professional and courteous!
3/28/2026
Lynn V. VERIFIED CUSTOMER
Fast, Friendly and Thorough Service!
3/28/2026
Ashley L. VERIFIED CUSTOMER
I continue to be extremely disappointed with how long it takes to complete “required maintenance” on my car. Even with scheduling an appointment my husband waited almost 3 hours for a tire rotation and a tire patch. Not even an oil change was done because “it’s not recommended” by the manufacturer. I have never had to wait this long for a service on my car anytime that I’ve gone to Honda or have had a Honda car. It’s also very frustrating the lack of transparency with regards to what kind of maintenance is “required.” I have never had to wait until the end to tell me that actually an oil change was not recommended. And that i just waited almost 3 hours for a tire rotation.