The crew is ready to help you out. While I wait for my vehicle, I had a delicious coffee and I enjoyed a comfortably place .
8/15/2025
Kim W. VERIFIED CUSTOMER
Jared is always so helpful. I really appreciate all he does to make sure my car is taken care of.
8/15/2025
Patrick D. VERIFIED CUSTOMER
Michael was kind and professional, and took the time to explain what was going on with my vehicle in an accessible way, giving me options without pressuring me. I was surprised and impressed by this.
8/15/2025
Kristi O. VERIFIED CUSTOMER
My appointment was at 6:45. I was told it was “next in line at 8:24 and “in the air” at 8:32. Why have an appointment if it gets serviced nearly 2 hours after appointment time. I was not told there would be delays and had to reschedule my morning meetings.
8/15/2025
Verna M. VERIFIED CUSTOMER
They do a good job and never have to wait very long.
8/15/2025
Dana M. VERIFIED CUSTOMER
Treighton was a pleasure to meet today. He had my car finished when he said it would be. I trust Baxter Toyota and will continue to bring our vehicles in for service.
8/15/2025
Theresa L.****. VERIFIED CUSTOMER
Toyota has a flaw in its software and unable to fix when we brought in the vehicle over 2 weeks ago. There has been no follow up to let us know where things stand. In addition, when I was voicing my concerns to Michael he was condescending to me (I am a female). He kept saying trust me and talking down to me. The tone of voice and words that were used are unacceptable. How can I trust someone with this attitude, who did not listen to the whole complaint before interrupting me? BTW - this was a brand new vehicle that I for one week. Also, I had paid for the dent insurance and there is a dent in the door. I asked for it to be taken care of and it wasn’t. Now, I have to find time in my schedule, call and make another trip. I am wondering if I made a mistake by buying the vehicle from Baxter.
8/15/2025
Dana S. VERIFIED CUSTOMER
Ty was great! His communication before, during and after the service was the epitome of Customer Service!
8/15/2025
Susan L. VERIFIED CUSTOMER
Everything was great
8/15/2025
William J. VERIFIED CUSTOMER
Very professional and service was done in a timely manner.
8/15/2025
Ross O. VERIFIED CUSTOMER
Our vehicle has a kick sensor issue that is draining our battery and leaving us stranded several places. I took my vehicle in to get it serviced and get this sensor disconnected so we no longer have this issue because I am not paying $5300 to fix a kick sensor that we do not use. I was told the vehicle was done and ready to take home and when I arrived, they told me They spent several days trying to get it warranty and fixed and instead of disconnecting it they sent me home with the van in the same condition as previously. We have a newborn in the hospital and this is the last item I want to deal with. I was told I will receive a phone call to walk me through how to disconnect it myself.This is unacceptable and poor service in my opinion.
8/15/2025
Grace L. VERIFIED CUSTOMER
None
8/14/2025
Angelique J. VERIFIED CUSTOMER
Make people feel special
8/14/2025
Jennifer K. VERIFIED CUSTOMER
Pretty much pleased with service with everyone. Cost wise, since I am on everyone tight budget. Brad was great explaining everything.
8/14/2025
Thomas S. VERIFIED CUSTOMER
Michael does a great job walking me through tje process. I lmow I am im good hands with him!
8/13/2025
Robert H. VERIFIED CUSTOMER
She was very nice and good at her job. Thank you!
8/13/2025
Carrie B. VERIFIED CUSTOMER
Stephanie is very personable and knowledgeable about her job. Gold Star!
8/13/2025
Carina M. VERIFIED CUSTOMER
Stephanie got in touch with me right away. She completely listened to my message and had a loaner car ready for me by 8 am on Saturday morning. She was very welcoming and treated me as though she was happy to help me. Thank you, Stephanie
8/13/2025
Robert H. VERIFIED CUSTOMER
Thanks for working in the time for my truck — appreciated the service .
8/13/2025
Alicia A. VERIFIED CUSTOMER
Routine service was completed efficiently. Erin was courteous and helpful.