We’ve been going to Baxter Toyota for 5 years and have always been treated well. But Erin has risen to an even higher level of excellence. She helped us with making sure our vehicle was taken care of properly, but also worked with Matt in making sure the price of repair was very manageable. We will only take our vehicle here for repairs. Thank you to everyone there for your help.
9/21/2025
Tien N. VERIFIED CUSTOMER
Smooth and easy process. Didn't wait long.
9/21/2025
Kevin W. VERIFIED CUSTOMER
Very pleasant. Good communication. Receptive to my concerns.
9/21/2025
Richard S. VERIFIED CUSTOMER
Great customer service. Job well done.
9/21/2025
Rick B. VERIFIED CUSTOMER
From my arrival he tried to convince me that it was normal for brakes to screech every time you back up. Wait until you hear the vacuous reasons he tried to convince me of.
Did I mention this is a 2025 LandCruiser that I bought from you earlier in the year. The problem is not fixed. It is unacceptable to now have to bring a new vehicle in for service 4 times (counting my next visit).
I am happy to share his expectation for me to check in to see when a kit comes in to presumably fix the brakes. How is this my responsibility. Isn’t that your job. Especially on a new vehicle having an issue it should not have.
9/20/2025
Cameron R. VERIFIED CUSTOMER
Easy to set up reservation - service was complete in a timely manner.
9/20/2025
Michelle S. VERIFIED CUSTOMER
Great job, as always there. Thank you.
9/20/2025
Sarah L. VERIFIED CUSTOMER
Stephanie was great! Personable, knowledgeable, and helpful.
9/20/2025
Hiep V. VERIFIED CUSTOMER
Excellent
9/20/2025
Joyce E. VERIFIED CUSTOMER
I always enjoy coming there and having treats while you guys are working on my vehicle thank you very much!
9/20/2025
Rod M. VERIFIED CUSTOMER
She did a great job
9/20/2025
Kurt R. VERIFIED CUSTOMER
The gentleman did not staple my charge receipt to the invoice. So I don’t have payment proof.
9/19/2025
Kelly C. VERIFIED CUSTOMER
Your price is too high on scanning the vehicle.
All you found on the scan water pump is out.
The front and boots were determined by visual inspection.
Be careful on raising your parts replacment prices too high as I am comparing you with other foreign car, repair experts in Lincoln.
Brae was excellent trying very hard.
9/19/2025
Jess N. VERIFIED CUSTOMER
The Baxter Toyota Service Department is always extremely helpful, friendly, and supportive throughout the entire process of consuming services.
9/19/2025
Margie P. VERIFIED CUSTOMER
Thanks Ty
9/19/2025
Stephen B. VERIFIED CUSTOMER
All excellent
9/19/2025
Nancy H. VERIFIED CUSTOMER
The service is always the same.
9/19/2025
Randy G. VERIFIED CUSTOMER
Ty Beel is always so helpful and so very pleasant! Love working with him and the team at Baxter Toyota!